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Home » Topics » Ask the Expert

Ask the Expert
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Bioterrorism: Restoration Professionals Are Uniquely Situated to Respond, But Are They Ready?

Responding to Bioterrorism: Are Restoration Professionals Ready?

Ask the Expert
March 22, 2022
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What exactly is bioterrorism and what does it have to do with cleaning and restoration? Bioterrorism expert Dr. George Buck, Jeff Jones of the Microbial Warrior Experience, Jim Thompson of Jim Thompson & Co., and Larry Cooper of Experience events join us for a panel discussion on the role of cleaning and restoration pros in bioterrorism response in this Ask the Expert episode.


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Real Stories: Scaling CAT Restoration Services With Avelina Lamb

Real Stories: Scaling CAT Restoration Services With Avelina Lamb

Ask the Expert
March 17, 2022
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With CAT season coming soon, we invited Avelina Lamb, owner of PuroClean of Chandler, to discuss her franchise’s approach to growing CAT restoration services. She shares advice based on work in Louisiana following Hurricane Ida, as well as fire and smoke damage projects in Colorado following recent wildfires.


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Achieving 150x Growth: How Kustom US Is Bringing New Thinking to a Third-Generation Business

How Kustom US Is Bringing New Thinking to a 3rd-Generation Business

Ask the Expert
March 10, 2022
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In this episode of Ask the Expert, Andrew Zavodney, chairman of the board and CEO, talks about Kustom’s investment in company culture, employee value proposition, corporate governance, M&A due diligence, transparency, accountability and scaling without private equity. 


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Rethinking Recruiting in Restoration: Attracting A Players and Nurturing B’s

Rethinking Recruiting in Restoration: Attracting A Players and Nurturing B’s

Ask the Expert
March 1, 2022
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Xactly byGTE finds and places talent – from technicians to executives – with restoration companies of all sizes. In this episode of Ask the Expert, Gregg Taylor, managing member, speaks to the unmet expectations of candidates and employees. He makes the case for rethinking recruiting and retention strategies, and offers best practices for businesses.


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The Experience Conference & Exhibition Heads to Cincinnati

The Experience Conference & Exhibition Heads to Cincinnati

Ask the Expert
February 24, 2022
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The 2022 Experience Conference & Exhibition is taking place April 6-8 at the Duke Energy Convention Center in Cincinnati. In this episode of Ask the Expert, Larry Cooper offers a sneak peek of the upcoming cleaning and restoration event.


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Behind the Scenes: Two ATI Restoration Acquisition Journeys

Behind the Scenes: Two ATI Restoration Acquisition Journeys

Ask the Expert
February 22, 2022
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ATI Restoration, the largest family-operated restoration firm in the U.S., acquired ProCare Solutions and Lang Restoration & Construction at the end of 2021. This Ask the Expert episode brings leaders from all three businesses together to share both acquisition stories and lessons learned.


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Real Stories: Growing Through Grit With Scott Harding

Real Stories: Growing Through Grit With Scott Harding

Ask the Expert
February 17, 2022
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Scott Harding is provincial manager of S.A.H Disaster Restoration Services, Vancouver Trauma Cleaning, and BC Trauma Cleaning Group, serving British Columbia. In this episode of Ask the Expert, he talks about the grind behind his company’s growth, including the long hours and wearing of many hats. He shares his journey from laborer to leader and his approach to keeping up with the times.


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NeXus 2022: An Event Preview

NeXus 2022: An Event Preview

Ask the Expert
February 15, 2022
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Aramsco is hosting its NeXus 2022 conference and trade show March 28-29 at The Mirage in Las Vegas. In this episode of Ask the Expert, Richard Michaelson shares what attendees can expect.


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CAT Restoration in Tornado-Ravaged Mayfield, Kentucky

CAT Restoration in Tornado-Ravaged Mayfield, Kentucky

Ask the Expert
February 10, 2022
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Julie and Tony Roberts’ SERVPRO franchise in Henderson, Ky., is directly involved with CAT restoration work following the devastating tornadoes that touched down in December 2021, including one of the largest projects in the town of Mayfield, Ky.


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A Blueprint for Staffing Success: The Story of Paul Davis Restoration of Greater MSP

A Blueprint for Staffing Success: The Story of Paul Davis Restoration of Greater MSP

Ask the Expert
February 8, 2022
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As countless restoration companies struggle to find and keep employees, more people want to work for Paul Davis of Greater MSP than the franchise has openings. Owner Caleb Brunz shares his secrets to staffing success and overviews his newly launched Pathways Trades Academy.


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