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Home » Topics » Ask the Expert

Ask the Expert
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RIA Leadership Talks Plans for Industry Education, Advocacy, Elevation in 2022

RIA Leadership Talks Plans for Industry Education, Advocacy, Elevation in 2022

Ask the Expert
January 18, 2022
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What does the Restoration Industry Association have planned for the new year? We invited CEO Kristy Cohen, President Mark Springer, President-Elect Katie Smith and Restoration Advocate Ed Cross to share the many fresh RIA initiatives in the works. 


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Case Studies in Cleaning, Disinfection, Health and Safety With Dr. Gene Cole

Case Studies in Cleaning, Disinfection, Health and Safety With Dr. Gene Cole

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January 13, 2022
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Dr. Gene Cole shares stories that stick with him regarding the health and safety of restoration contractors and their customers. He also offers COVID-19 cleaning and disinfection tips in the face of the Omicron variant.


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Top Trends in Restoration Business Transactions

Top Trends in Restoration Business Transactions

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January 11, 2022
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Gokul Padmanabhan predicts the tidal wave of restoration mergers and acquisitions will continue for the next four to five years as more Baby Boomers look to retire and sell their businesses. However, he sees a big opportunity gap that not enough restoration business owners are seizing on.


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The Market for Helping Mold-Sensitized Individuals

The Market for Helping Mold-Sensitized Individuals

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January 6, 2022
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Michael Pinto, CSP, CMP, RTPE, discusses mold sensitivity, mycotoxins, demand for mold remediation contractors who can properly serve mold-sensitive customers and what makes these projects unique.


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IICRC Update: Four Areas of Focus for 2022

IICRC Update: Four Areas of Focus for 2022

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January 4, 2022
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What’s new and notable with the IICRC as we embark on a new year? We invited CEO Michael Dakduk to share key IICRC accomplishments, goals, challenges and more in this Ask the Expert episode.


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Beyond Mold: What’s New With NORMI

Beyond Mold: What’s New With NORMI

Ask the Expert
December 16, 2021
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The “M” in NORMI no longer stands for mold. It now represents a broader view of the indoor environment, which is the theme of this Ask the Expert interview with NORMI CEO Doug Hoffman.


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First-Ever Workforce Restoration Survey Goes Live

First-Ever Workforce Restoration Survey Goes Live

Ask the Expert
December 14, 2021
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In this Ask the Expert episode, Leighton Healey, CEO of KnowHow, details the 2022 Restoration Workforce Survey, open through early 2022. Its aim is to answer how the industry can attract and retain qualified workers.


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Getting Work Yourself: Win-Win Relationships With Insurance Agents

Getting Work Yourself: Win-Win Relationships With Insurance Agents

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December 9, 2021
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In this Ask the Expert episode, Gerry Edtl and Jordan Donald, the father-daughter team behind Gerry Edtl Consulting, discuss building reciprocal relationships with insurance agents and taking business development to new heights with direct referrals.


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Real Stories: Honing Your Strengths With Nasutsa Mabwa

Real Stories: Honing Your Strengths With Nasutsa Mabwa

Ask the Expert
December 7, 2021
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In this Real Stories in Restoration episode, Nasutsa Mabwa, owner and president of ServiceMaster Restoration By Simons, shares her unique voyage from social work to restoration, being selective with service offerings, and keeping her business small and agile to stay closely connected to customers. 


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Responding to Hurricane Ida

Responding to Hurricane Ida

Ask the Expert
December 2, 2021
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Bart Meador is vice president of operations, residential storm, with PuroClean. His division specializes in mobilizing teams following CAT events. Here, he shares the experience of over 50 PuroClean franchises responding to Hurricane Ida devastation. 


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