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Home » Topics » Ask the Expert

Ask the Expert
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VetCor: Franchisor Created by Veterans Creates Opportunities for Those Who Served

VetCor: Franchisor Created by Veterans Creates Opportunities for Those Who Served

July 1, 2022
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Paul Huszar, president of CEO of VetCor, joins us to share the story of his company. Huszar discusses the challenges veterans face in finding work in civilian life and how the restoration business provides a unique opportunity for them.


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Secrets to Successful Software Adoption for Restoration Companies

Secrets to Successful Software Adoption for Restoration Companies

April 11, 2022
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In this episode of Ask the Expert, Ryan Pritchard shares practical steps restoration contractors can take to ensure the software they invest in delivers value, including scaling solutions with the growth of their business and embracing an integrated ecosystem.


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Advocating for the Policyholder

Advocating for the Policyholder

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April 8, 2022
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In this episode of Ask the Expert, Doug Quinn talks about the American Policyholder Association’s work advocating for policyholder benefits and promoting solutions in insurance coverage, the insurance claim process, and the repair and rebuilding process for policyholders across the U.S.


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Safety Best Practices for Restoration

Safety Best Practices for Restoration Companies

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April 6, 2022
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Barry Rice, a Certified Safety Professional with over 20 years of experience, is the Environmental, Health and Safety director for Signal Restoration Services’ family of companies. In this episode of Ask the Expert, Rice discusses the importance of safety, as well as best practices for employee health and safety, in this particularly high-risk field of restoration.


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Meet 2022 Women in Restoration Award Winner Diana Rodriguez-Zaba!

Meet 2022 Women in Restoration Award Winner Diana Rodriguez-Zaba!

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April 4, 2022
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In this special Ask the Expert episode, Diana Rodriguez-Zaba, president of ServiceMaster Restoration by Zaba serving Chicago and the surrounding suburbs, shares her story and insights. She is the winner of R&R’s seventh annual Women in Restoration Award and rose to the top of an impressive list of 46 nominees.


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Real Stories: Finding Your Niche in a Competitive Restoration Market

Real Stories: Finding Your Niche in a Competitive Restoration Market

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April 1, 2022
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In this interview, Brett Lawton talks about scaling, growing as a leader and finding the company’s niche as a mid-sized service provider in a competitive, increasingly consolidated market. He also discusses offering general construction and restoration services, and the value of an executive team.


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IICRC Standards: What Every Restoration Contractor Should Know

IICRC Standards: What Every Restoration Contractor Should Know

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March 30, 2022
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Mili Washington, standards director with the IICRC, discusses the importance of industry standards, the value of ANSI accreditation, the rigorous and lengthy process of developing a new standard, the business case for embracing them, and on implementing them, and a highlight reel of standards in the works.


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The State of Restoration Technology

The State of Restoration Technology

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March 28, 2022
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Adopting new technology happens to be a top challenge among restorers, so we invited Brandon Donatelli to provide insights on the state of technology in the restoration industry. He covers common tech pain points, how to address them, and key themes within the digital solutions realm, now and on the horizon.


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Bioterrorism: Restoration Professionals Are Uniquely Situated to Respond, But Are They Ready?

Responding to Bioterrorism: Are Restoration Professionals Ready?

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March 22, 2022
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What exactly is bioterrorism and what does it have to do with cleaning and restoration? Bioterrorism expert Dr. George Buck, Jeff Jones of the Microbial Warrior Experience, Jim Thompson of Jim Thompson & Co., and Larry Cooper of Experience events join us for a panel discussion on the role of cleaning and restoration pros in bioterrorism response in this Ask the Expert episode.


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Real Stories: Scaling CAT Restoration Services With Avelina Lamb

Real Stories: Scaling CAT Restoration Services With Avelina Lamb

Ask the Expert
March 17, 2022
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With CAT season coming soon, we invited Avelina Lamb, owner of PuroClean of Chandler, to discuss her franchise’s approach to growing CAT restoration services. She shares advice based on work in Louisiana following Hurricane Ida, as well as fire and smoke damage projects in Colorado following recent wildfires.


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Events

May 19, 2026

Hurricane Response: What’s Changed, Who’s at Risk, and How to Scale Without Breaking

On Demand Hurricane season isn’t what it used to be, and neither is disaster response. In this webinar, our panel will break down what’s changed for hurricane response, and how restorers can scale responsibly without sacrificing their safety, retention, or profitability.

December 10, 2026

Fire Damage Restoration: What We Know, What We Don’t, and What Comes Next

LIVE: December 10, 2026 at 2 PM EST This webinar brings together restoration, industrial hygienists, and safety experts for a practical discussion on what happens from the moment a property is assessed for fire damage through final clearance.

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2026 National Renovation and Insurance Repair Estimator

2026 National Renovation and Insurance Repair Estimator

Current prices in dollars and cents and detailed descriptions for hard-to-find items needed on most insurance, repair, remodeling, and renovation jobs. All price items include labor, material, and equipment breakouts, plus special charts that tell you exactly how these costs are calculated. Includes many reinstall/salvage cost estimates, hundreds of sample product images and unique architectural items.ISBN 978-1-57218-405-3

 

 

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