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Home » Topics » Managing Your Restoration Business

Managing Your Restoration Business
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Mission Critical: How Peerless Restoration Turned a Perfect Storm Into a Playbook for Growth
Mission Critical powered by KnowHow

How Peerless Restoration Turned a Perfect Storm Into a Playbook for Growth

An inside look at the systems and leadership strategies that emerged from a perfect storm.
The KnowHow Team
December 5, 2025
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Peerless Restoration shares how operational challenges during a high-pressure season revealed weaknesses, sparked innovation and built a roadmap for growth.




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drone with camera

How Drone Technology Will Transform Restoration Projects in 2026

Advanced sensors and AI-powered analytics will redefine restoration workflows in 2026
Oscar Collins
Oscar Collins
December 4, 2025
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Drones equipped with lidar, thermal imaging and AI Analytics will help revolutionize restoration workflows in 2026, helping improve safety, efficiency and decision making.


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Technical Tip Tuesday: How Technology Improves Accuracy in Restoration Sketching
Technical Tip Tuesday Presented by DocuSketch

How Technology Improves Accuracy in Restoration Sketching

Learn how tech-driven documentation protects your team and prevents costly disputes in the restoration claims process
Kayla McGowan
Kayla McGowan
December 2, 2025
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Technology isn’t about speed. Holly Baldwin shares how documentation safeguards accuracy and your reputation.




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Ask the Expert: Leveraging AI and Technology for Growth with Nick D’Urbano of Distance
Ask the Expert

Leveraging AI and Technology for Growth with Nick D’Urbano of Distance

From AI-driven call handling to multichannel engagement, discover strategies that elevate customer experience
Kayla McGowan
Kayla McGowan
November 28, 2025
No Comments

Learn how restoration companies are using AI and technology to capture more leads, improve conversions and build long-term with expert insights from Nick D’Urbano.




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Ask the Expert - Margin vs. Markup: The Costly Confusion in Restoration
Ask the Expert

Why Understanding Markup, Margin and Overhead is Critical for Restoration Success

Kayla McGowan
Kayla McGowan
November 26, 2025
No Comments

Poor financial literacy erodes restoration profits. Ben Justesen shares how you can master markup, margin and overhead for long-term success. 




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Technical Tip Tuesday, Week 6: How Estimators Can Build a Strong Reputation in Restoration
Technical Tip Tuesday Presented by DocuSketch

How Estimators Can Build a Strong Reputation in Restoration

Your reputation matters. Learn key habits that help estimators earn trust and respect in the restoration industry.
Kayla McGowan
Kayla McGowan
November 25, 2025
No Comments

Every interaction counts. Chris Tilkov shares why professionalism and consistency are keys to building a lasting reputation as an estimator. 




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Marketing Monday Tip 1: Laying the Foundation for Marketing That Works
Marketing Monday

How Restoration Companies Build Consistent Leads

In this episode, we help you lay the foundation for a marketing system that will allow you to shift from insurance, referral and word of mouth-only leads to a steady stream of inbound jobs
Reuben Hawkins
Reuben Hawkins
November 24, 2025
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Restoration businesses can move from reactive to proactive by building a marketing engine that drives consistent, high-quality leads.


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R&R 2025 Technician Award Winner Kaylin Glaspie - Congratulations!

Kaylin Glaspie Named Restoration & Remediation's 2025 Technician Award Winner

Honoring our frontline excellence, Kaylin Glaspie earns the 2025 Technician Award for her leadership and dedication
Kayla McGowan
Kayla McGowan
November 21, 2025
No Comments

From entry-level technician to a new Project Manager, Kaylin Glaspie’s journey reflects resilience, leadership and a passion for restoration.


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Financial Literacy text on spiral notepad on desk

Markup vs Margin: How Financial Literacy Impacts Restoration Profitability

Ben Justesen explains why understanding markup, margin and overhead is critical for restoration business success
Ben Justesen
Ben Justesen
November 20, 2025
No Comments

Poor financial literacy erodes restoration profits. Ben Justesen shares how to master markup, margin and overhead for long-term success.


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Ask the Expert - Referral Partnerships: A Strategic Growth Tool for Restoration Companies
Ask the Expert

Referral Partnerships: A Strategic Growth Tool for Restoration Companies

Chris Matts shares how restoration pros can grow their business faster with plumber, realtor and service partner referrals
Kayla McGowan
Kayla McGowan
November 19, 2025
No Comments

Chris Matts reveals how restoration companies can unlock consistent growth by building smart, scalable referral partnerships. 




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Ask the Expert - Margin vs. Markup: The Costly Confusion in Restoration

Why Understanding Markup, Margin and Overhead is Critical for Restoration Success

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Mold and Mental Health: The Dual Crisis Facing Indoor Environmental Remediation Teams

calculating profits

How Poor Documentation and Manual Billing Quietly Erode Restoration Profits

2025 Technician Award winner - Congratulations, Kaylin Glaspie!

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