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Home » Topics » Ask the Expert

Ask the Expert
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Women in Restoration: Leadership, Training, and Industry Impact
Ask the Expert

Women in Restoration: Leadership, Training, and Industry Impact

How structure, confidence, and real-world training are shaping the next generation
Kayla McGowan
Kayla McGowan
April 30, 2026
No Comments

Staci Sargent shares how leadership, training, and real-world experience are shaping the future of women in restoration.




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Ask the Expert - Women in Restoration: Leadership and Building a Family Business
Ask the Expert

Women in Restoration: Leadership and Building a Family Business

Communication, systems, and resilience are what help drive success in the restoration industry
Kayla McGowan
Kayla McGowan
April 22, 2026
No Comments

Alma West of Quick Dry Water Restoration and Magdalena Rebuild shares how she built her businesses by focusing on leadership, communication, and improving customer experience.




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Ask the Expert: How the Restoration Golf League Builds Connections and Networking in the Restoration Industry
Ask the Expert

How the Restoration Golf League Builds Connections and Networking in the Restoration Industry

The RGL brings a unique approach to collaboration, leadership and relationships in the restoration industry
Kayla McGowan
Kayla McGowan
April 20, 2026
No Comments

Learn how the Restoration Golf Leage (RGL) helps restorers build relationships, network, and strengthen collaboration across the industry.




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Ask the Expert: Rethinking Operator Led Growth in the Restoration Industry
Ask the Expert

Rethinking Operator Led Growth in the Restoration Industry

Jeff Todd shares why local expansion and density allow restorers to drive strong performance
Kayla McGowan
Kayla McGowan
April 17, 2026
No Comments

On this episode of Ask The Expert, Jeff Todd of ServiceMaster Restore® shares his insights on why local expansion often outperforms top-down growth.




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Ask the Expert - Women in Restoration: Marketing, Communication, and Building Trust
Ask the Expert

Women in Restoration: Marketing, Communication, and Building Trust

Here’s how strategic marketing and communication humanize the restoration industry
Kayla McGowan
Kayla McGowan
April 15, 2026
No Comments

EHS Restoration’s Marketing Manager Abby Vallelonga shares how communication and marketing help humanize your business and build trust with your clients during high-stress restoration jobs. 




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Ask the Expert: Why Contents Insurance Claims Break Down and How to Prevent Delays
Ask the Expert

Why Contents Insurance Claims Break Down and How to Prevent Delays

Industry Experts, David Gavilanes and Dan Konno, explain how communication and documentation improve claims outcomes
Kayla McGowan
Kayla McGowan
April 13, 2026
No Comments

Learn why contents claims break down and how restorers can prevent delays through better communication and documentation.




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Ask the Expert - The Restoration Triangle: Improving the Claims Ecosystem with Technology
Ask the Expert

The Restoration Triangle: Improving the Claims Ecosystem with Technology

Industry expert, Robb Harrell, explains how communication and shared data can help strengthen the restoration triangle
Kayla McGowan
Kayla McGowan
April 10, 2026
No Comments

Robb Harrell shares how the claims ecosystem can improve through communication, shared data, and technology.




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Ask the Expert - Women in Restoration: Leadership and Industry Impact
Ask the Expert

Women in Restoration: Leadership and Industry Impact

Becky Edgren shares her insights on mentorship, growth, and advancing women in the restoration industry
Kayla McGowan
Kayla McGowan
April 8, 2026
No Comments

Becky Edgren of Puroclean shares her leadership journey and advice for women in the restoration industry, focusing on mentorship, growth, and impact on the industry.




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Ask the Expert - The Future of AI in Restoration: How Technology Is Transforming the Industry
Ask the Expert

The Future of AI in Restoration: How Technology Is Transforming the Industry

Alex Duta shares how AI is reshaping restoration operations, claims, and business growth
Kayla McGowan
Kayla McGowan
April 3, 2026
No Comments

Alex Duta, the CEO of Albiware, shares how AI is transforming restoration operations, claims, and business growth. Plus, how restorers can efficiently and effectively adopt AI. 




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Ask the Expert - Women in Restoration: Career Growth and Industry Impact
Ask the Expert

Women in Restoration: Career Growth and Industry Impact

This special series of Ask The Expert highlights the women shaping the restoration industry
Kayla McGowan
Kayla McGowan
April 1, 2026
No Comments

On this episode of Ask The Expert, Megan Hughes shares key moments in her career and advice for women in the restoration industry. 




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Events

May 19, 2026

Hurricane Response: What’s Changed, Who’s at Risk, and How to Scale Without Breaking

This webinar is part of the Preparing to Respond: Hurricanes series.  

Hurricane season isn’t what it used to be, and neither is disaster response. In this webinar, an expert‑led panel will break down what’s changed for hurricane response, and how restorers can scale responsibly without sacrificing their safety, retention, or profitability.

May 28, 2026

Connecting the Field, Office, and Carriers: How to Streamline Claims with Better Data and Communication

The modern claims ecosystem depends on seamless integration between the field, office, and carrier. Learn how a unified “golden thread” of communication transforms fragmented workflows into a transparent, high-performance process.

September 9, 2026

The Experience Convention and Trade Show

The Experience Convention & Trade Show logoThe Experience Convention and Trade Show unites the cleaning, restoration, inspection, indoor air quality, and HVAC industries through hands-on education, live demonstrations, and high-impact networking. Attendees gain practical skills, business insight, and connections that elevate industry standards and drive growth.

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Products

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Register for Webinar - Hurricane Response: What's Changed, Who's at Risk, and How to Scale without Breaking

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