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Home » Topics » Ask the Expert

Ask the Expert
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Ask the Expert - Women in Restoration: Career Growth and Industry Impact
Ask the Expert

Women in Restoration: Career Growth and Industry Impact

This special series of Ask The Expert highlights the women shaping the restoration industry
Kayla McGowan
Kayla McGowan
April 1, 2026
No Comments

On this episode of Ask The Expert, Megan Hughes shares key moments in her career and advice for women in the restoration industry. 




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Ask the Expert: How Restorers can Use AI and Partnerships to Improve Their Operations
Ask the Expert

How Restorers can Use AI and Partnerships to Improve Their Operations

CJ Bailey shares how AI and collaboration helps drive consistency and efficiency in restoration
Kayla McGowan
Kayla McGowan
March 27, 2026
No Comments

CJ Bailey of PuroClean shares how they use AI and technology partnerships to help improve their training, operations on consistency across their network.




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Ask the Expert: Expert Insights on Commercial Drying in Restoration
Ask the Expert

Expert Insights on Commercial Drying in Restoration

Learn the key differences, challenges, and strategies for commercial drying vs. residential drying
Kayla McGowan
Kayla McGowan
March 25, 2026
No Comments

Industry expert Howard Wolf shares his insights on commercial drying for restorers, including documentation, strategies, and building system. 




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Ask the Expert Q&A: Winter Mold Risks: What Restoration Professionals Should Know
Ask the Expert

Winter Mold Risks: What Restoration Professionals Should Know

LeeAnn Case of Blue Kangaroo Packoutz shares her insights on moisture, contents damage, and prevention
Kayla McGowan
Kayla McGowan
March 20, 2026
No Comments

Learn how winter conditions can create mold risks in your customer’s homes and how restoration professionals can help prevent moisture damage and contents losses. 




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Ask the Expert - T&M Billing, ROMs, and CAT Events: Managing Large Loss Restoration Projects
Ask the Expert

T&M Billing, ROMs, and CAT Events: Managing Large Loss Restoration Projects

Helixco COO Mike Allred explains the importance of documentation, billing, and financial planning ahead of CAT events
Kayla McGowan
Kayla McGowan
March 18, 2026
No Comments

Helixco’s COO Mike Allred discusses all things large loss and CAT events from T&M billing to preparedness on the latest episode of Ask The Expert. 




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Ask the Expert Q&A: What Homeowners Should Do After a Flood
Ask the Expert

What Homeowners Should Do After a Flood

Tim Singnysane shares safety tips, warning signs, and guidance for cleaning up after a flood
Kayla McGowan
Kayla McGowan
March 13, 2026
No Comments

Expert advice for homeowners from Tim Singnysane of 1-800-WATER DAMAGE on what they should do immediately after a flood, from safety to preventing secondary damage.


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Ask the Expert: Why Restoration Growth Is Shifting from Market Count to Market Density
Ask the Expert

Why Restoration Growth Is Shifting from Market Count to Market Density

ServiceMaster Restore’s John Tovar explains why proximity and speed drive growth
Kayla McGowan
Kayla McGowan
March 11, 2026
No Comments

ServiceMaster Restore’s President John Tovar shares why restoration growth is shifting from a market count strategy to a market density strategy that helps improve response times and service.




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Ask the Expert: How to Build, Scale, and Future Proof Your Restoration Business
Ask the Expert

How to Build, Scale, and Future-Proof Your Restoration Business

Voda CEO Dan Claps shares KPIs, culture strategies, and growth habits for long term success
Kayla McGowan
Kayla McGowan
March 4, 2026
No Comments

Voda’s CEO Dan Claps, CFE explains how restorers can build, scale, and future proof their business using KPIs, people first culture, and smart growth strategies.




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Ask the Expert: Leadership, Franchise Growth, and the Future of Restoration
Ask the Expert

Leadership, Franchise Growth, and the Future of Restoration

Mark Davis of Signal Restoration Services and PuroClean shares insights on long term strategy, data, and franchise first growth
Kayla McGowan
Kayla McGowan
February 25, 2026
No Comments

In this episode of Ask The Expert, Mark Davis, Co-CEO of Signal Restoration Services and Chairman & CEO of PuroClean, discusses long term leadership and how private ownership has enabled sustained, franchise-first growth.




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Ask the Expert: ProKlean Talks Rebranding, Chemistry, and Choosing the Right Solutions for You
Ask the Expert

ProKlean Talks Rebranding, Chemistry, and Choosing the Right Solutions for You

ProKlean leaders explain product chemistry, safety, and training behind their expanded solutions line
Kayla McGowan
Kayla McGowan
February 20, 2026
No Comments

In this episode of Ask The Expert, the ProKlean team discusses their rebrand, chemistry, and what restoration contractors should know when choosing the right solutions for them. They also share common application mistakes, PPE requirements, and much more. 




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