Another successful show is in the books! This year, the 2016 International Restoration Convention & Industry Expo also celebrated RIA’s 70 years of leadership in the restoration industry. From an evening welcome reception in a beautiful outdoor garden space to the 70th anniversary gala, it was truly an event to remember.
In this video, Annissa outlines how the customer's experience is all on you -- not the adjuster, insurance company, or anyone else involved in the process.
It’s not enough to implement ethical principles into a business simply for show; these business morals must be ingrained in every employee and become part of your lasting business culture.
The most effective managers in business have the ability to take higher-level concepts and make them simple. And not just simple, but super simple, so any employee, regardless of their education or experience level, can understand and execute them.