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Home » Topics » Managing Your Restoration Business

Managing Your Restoration Business
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Performance, Coaching, and Discipline

Performance, Coaching, and Discipline

Tom Cline
October 11, 2018
No Comments

It’s not unusual for managers to get the order of things wrong when dealing with employee performance issues. In their haste to create a sense of urgency, many will go directly to a verbal or written warning when expectations are not being met.


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Are you getting screwed by your lawyer?

Getting Screwed By Your Lawyer?

Use Protection Provided by the ABA
Ed Cross
Edward H. Cross Esq., "The Restoration Lawyer"
October 10, 2018
No Comments

Social media abounds with complaints from clients claiming they are getting screwed by their lawyers. But don’t be ashamed or scared.


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restoring success best practices

Restoring Success: Departmental Best Practices Can Lead the Way

Lisa Lavender
Lisa Lavender M.T.R., M.F.S.R., M.W.R.
October 4, 2018
No Comments
Departmental level best practices give a framework for success to managers without the need to micro manage competent and engaged team members.
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Marketing Minute: How to engage your employees
Video

Marketing Minute: How to engage your employees

October 4, 2018
No Comments

How doyou motivate your employees to reach the company's goals? Find out in this episode of Marketing Minute with Tim and O.P.!


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business marketing strategy

Maximizing Social Media Reach with Micro-Moments

Katie Harris
October 1, 2018
No Comments

There are over two billion active users on Facebook and 79 percent of Americans use the social media site. So jumping right to the obvious question: where does Facebook fit into your marketing strategy and how can you find a place for Facebook in your sales funnel? 


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xactimate commandments

The 10 Commandments of Xactimate Estimating Success

Jon Isaacson
Jon Isaacson
September 27, 2018
No Comments
Learn the secrets to success writing insurance claims with the Xactimate estimating platform.
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Restoration training

R&R Q&A: Appropriate Training, Ultimate Success

September 25, 2018
No Comments

It’s no secret training is a critical element to any company’s success. Yet, when work gets busy, training seems to fall to the wayside, and ends up forgotten. 


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Photos courtesy of Baxter Construction

My Five Sons: Growth, Learning, and Diversification

Update to a 2015 article on the Baxter family!
September 24, 2018
No Comments

In November of 2015, R&R shared the story of a remarkable family-owned restoration company in Yakima, Wash. Baxter Construction celebrated its 20th anniversary that year, and has since continued to grow, expand, and diversify, thanks to the various passions of a family of men.


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Restorers Perspective

Restorer's Perspective: Reducing Dependency on TPAs & Program Work

Gerry Edtl
September 20, 2018
No Comments

Before I answer the question posed in the title, I want to challenge you to consider why you need an alternative. Third Party Administrators (TPAs) are not your friends. Friends don’t let friends “go broke tired.”


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after the disaster

After the Disaster: Providing Restoration Solutions, Not Suggestions

Jeff Coats
September 18, 2018
No Comments
By communicating potential water damage and flooding issues with your customers, you will become their one-stop source providing solutions, not suggestions.
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