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Home » Topics » Managing Your Restoration Business

Managing Your Restoration Business
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coachs corner philosophy

Coach's Corner: Your Customer Service Philosophy | Team Building Pt. 10

December 19, 2017
No Comments
Art and Dan dig deeper to talk about the actual heart and essence of your customer service philosophy.
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6 Things to Know to Get Paid for Sewage Claims

6 Things to Know to Get Paid for Sewage Claims

A continuing conversation on getting paid, working with mortgage companies, and insurance dilemmas.
David Dybdahl
David J. Dybdahl
December 14, 2017
No Comments

This is the third in a series of articles on how to get paid for insured restoration work. The first two articles focused on accelerating payments from insurance companies and from banks holding two party checks in escrow, mostly in homeowners insurance claims.


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leadership commitment

Leadership & Success through Commitments, Not Goals

Greg Neil
December 13, 2017
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Goals are good. But they’re goals, not commitments. So why do owners manage themselves by commitments and everyone else by goals?
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Cross Examination: Restorers in Danger from Bad Legislation

Cross Examination: Restorers in Danger from Bad Legislation

A special body of law must be enacted to address the unique circumstances encountered by the emergency service industry.
December 13, 2017
No Comments
Under the current state of the law, the restoration industry must navigate a labyrinth of archaic laws generically written for the construction industry. These laws have no place whatsoever in the world of emergency mitigation service.
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Restoration and Remediation Year in Review

2017 Restoration Industry Year in Review

Michelle Blevins
Michelle Blevins
December 11, 2017
One Comment

When hurricane season arrived this year, the U.S. had not seen a Category 3 or larger storm make landfall in more than a decade. Then, not one … but two did just that.


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restoring success fs

Restoring Success: Four F's of Restoration: Fear, Fun, Failure, & Family (& Doing Good)

A 17-year restoration journey.
Lisa Lavender
Lisa Lavender M.T.R., M.F.S.R., M.W.R.
December 7, 2017
No Comments
Things rarely go as plan; but as restorers, we continue to press forward.
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annissa getting paid

Ask Annissa: How Long Should it Take to Get Paid?

Annissa Coy
Annissa Coy
December 7, 2017
No Comments
Annissa breaks down how long it takes her company to get paid for contents, mitigation, reconstruction, and CAT loss jobs ... and shares how to get YOUR company paid faster, too!
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1-RR1217-Hull-Selling-above-margin.jpg

Selling Above Margin: Upgrades & Custom Work

Timothy E. Hull
Timothy E. Hull CR
December 7, 2017
No Comments

Years ago, while preparing a project management seminar for the Restoration Industry Association (RIA), I was asked to include a section on upselling strategies. At first I was reluctant, feeling the topic was inappropriate for the subject matter of the course. However, upon presenting the material and seeing the reaction of the audience, I recognized the need.


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Finding Success

Michelle Blevins
Michelle Blevins
December 6, 2017
No Comments

In case you haven’t noticed, Millennials and younger generations are all about side hustles. Not sure what that phrase means?


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Lack of Money Can Cost You Your Business

Lack of Money Can Cost You Your Business

Les Cunningham
December 1, 2017
No Comments

According to the IRS, two-thirds of all businesses fail in their first five years. One of the major reasons this happens is not from a lack of business, but from a lack of cash. 


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