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I believe that part of success both personally, professionally, as well as individually and collectively as a company is doing the “right thing” and feeling good about what you do.
In my last article, we discussed what the role of a General Manager is in a small, privately-owned business. Although the primary responsibility of the General Manager is to support the owner’s vision and make it a reality, the role goes beyond that.
Coming out of one of the coldest winters in recent history, the restoration industry has benefited from the abundance of frozen pipe and ice-dam claims.
Were you ready? And are you ready for the next catastrophic (CAT) event? Whether it is more frozen pipes to come, a flood or hurricane, we need to be ready. We need to be ready to handle high call volumes and respond.
As you are reading this, you might take a look at how many days are left in 2013. Hopefully, you as the owner have met with your management team and are wrapping up the team’s final budget for 2014.