I believe that part of success both personally, professionally, as well as individually and collectively as a company is doing the “right thing” and feeling good about what you do.  

I’ve found that there are three basic functions that need to be regularly and continuously accomplished to be able to run a business.

In my last article, we discussed what the role of a General Manager is in a small, privately-owned business. Although the primary responsibility of the General Manager is to support the owner’s vision and make it a reality, the role goes beyond that.

How do you get paid on large loss projects? That’s the million dollar question and it’s a very difficult subject to discuss in a very small space.

The primary responsibility of the GM is to support the owner’s vision and make it a reality.

Well it’s about that time of year - you’ve been busy, but the busier you’ve gotten, the tighter your money has gotten.

In the restoration business, there is a tendency to constantly evaluate opportunities to expand our services and/or add to our in-house capabilities. 

Coming out of one of the coldest winters in recent history, the restoration industry has benefited from the abundance of frozen pipe and ice-dam claims.

Were you ready? And are you ready for the next catastrophic (CAT) event? Whether it is more frozen pipes to come, a flood or hurricane, we need to be ready. We need to be ready to handle high call volumes and respond.