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Restoring Success: Chuck Boutall's "Must Have" Restoration Tech Tools

September 5, 2019

The rapid developments from tools to products to software and more has not slowed. We need to be diligent and thoughtful in our investments in technology.

Restoring Success: When People Don't Follow Instructions

Lisa Lavender M.T.R., M.F.S.R., M.W.R.

August 1, 2019

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When instructions are not followed, bad things can happen. Find positive approaches to help the team follow instructions.

Restoring Success: Creating Effective Customer Surveys

Plus, understanding and utilizing Net Promoter Scores.

Lisa Lavender M.T.R., M.F.S.R., M.W.R.

June 6, 2019

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Is your customer survey process really giving you the information you need?

Restoring Success: Your Restoration Company's Digital Content

Inspiration is Everywhere

Lisa Lavender M.T.R., M.F.S.R., M.W.R.

May 3, 2019

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As a disclaimer, I am not formally trained or an expert in Social Media; but rather a restorer and educator who recognizes the power of the digital world in which we operate. There is great opportunity to build relationships, show your expertise, establish credibility and more if we harness the power.

Restoring Success: Developing an On-Call System

Lisa Lavender M.T.R., M.F.S.R., M.W.R.

April 4, 2019

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There are many different on-call schedule designs that accommodate the different shapes, structures, and sizes of restoration companies.

Restoring Success: Communicating Through Color

Lisa Lavender M.T.R., M.F.S.R., M.W.R.

March 7, 2019

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How much information in our daily life is actually displayed using color? In transportation alone, highways, traffic signals, pedestrian crossings and airports use color to organize information.

Restoring Success: Hiring Outside the Industry

Lisa Lavender M.T.R., M.F.S.R., M.W.R. Justin Sifford

January 31, 2019

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By taking the approach of evaluating the skills and traits of individuals that lend themselves to a successful career in restoration without industry specific experience, we can broaden our search for prospects

Restoring Success: A Truly HAPPY New Year

Lisa Lavender M.T.R., M.F.S.R., M.W.R.

January 3, 2019

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As a leader in an organization, positive self-talk and focus on a successful vision that you control is important to your effectiveness and ability to engage the team in the thriving future ahead, the vision.

Restoring Success: It's All About Perspective

'Tis the season to calibrate your perspective meter.

Lisa Lavender M.T.R., M.F.S.R., M.W.R.

December 5, 2018

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The gift of perspective gave us the ability to focus on what’s important. It allowed us to be thankful and stay positive. I have since passed the gift of perspective meter calibration to many.

Restoring Success: Managing Job Profitability

Lisa Lavender M.T.R., M.F.S.R., M.W.R.

November 1, 2018

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Although I believe that strong organizations are driven by something bigger than profit and rather by purpose, the fact of the matter is that at a very basic level we must be able to execute in a way that generates a profit.

Dry or Demolish? Navigating the Complexities of Wall Cavity Restoration

Unlocking Efficiency in Water Damage Restoration

Catastrophe Panel – Back to the Basics Part 1

Submit Your New Product/Technology to R&R!

Would you like to promote a new restoration, remediation or cleaning product/technology with Restoration & Remediation? Fill out the question below to start your submission:

Events

September 3, 2025

The Experience Convention and Trade Show

Join us in Las Vegas for The Experience Convention & Trade Show, the leading event for cleaning, restoration, and remediation pros, packed with hands-on demos, expert speakers, and high-impact networking. Happening September 3–5, 2025 at Caesars Forum—this is where the industry comes to learn, connect, and grow!