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Home » Topics » Ask the Expert

Ask the Expert
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From Local Roots to Lasting Impact: Building a Restoration Brand
Ask the Expert

From Local Roots to Lasting Impact: Building a Restoration Brand

Branding Tips for Restoration Professionals from Crystal Williams
Kayla McGowan
Kayla McGowan
August 15, 2025
No Comments

In this episode of Ask The Expert, Crystal Williams shares practical branding strategies for restoration businesses, from authenticity to cost-effective marketing wins. 




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Bridging the Gap: Transparency and Technology with Lindsay Bunker
Ask the Expert

Bridging the Gap: Transparency and Technology with Lindsay Bunker

Lindsay Bunker Shares How JobSight is Driving Transparency and Effeciency in Restoration
Kayla McGowan
Kayla McGowan
August 13, 2025
No Comments

In this episode of Ask The Expert, Lindsay Bunker of JobSight shares how restoration contractors can boost their team's alignment, simplify KPIs and embrace technology built for the field.




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Ask the Expert: Best Practices, Emotional Impact and the Future of Flood Response and Restoration
Ask the Expert

Best Practices, Emotional Impact and the Future of Flood Response and Restoration

Stefan Figley shares flood response insights, the emotional impact and the future of restoration strategies
Kayla McGowan
Kayla McGowan
August 6, 2025
No Comments

In this episode of Ask The Expert, Stefan Figley of 1-800-Packouts discusses Texas flood recovery, the emotional toll and best practices for future disasters.




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Ask the Expert: Nominations for the 2025 R&R Technician Award are Open!
Ask the Expert

Nominations for the 2025 R&R Technician Award are Open!

Nominate a restoration technician who goes above and beyond! Nominations close on August 31, 2025.
Kayla McGowan
Kayla McGowan
August 1, 2025
No Comments

R&R’s annual Technician Award, sponsored by Violand Management Associates, is now accepting nominations to honor the industry’s frontline professionals. 




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Ask the Expert - Beyond the Spray: Disinfectant Protocols That Work with Clay Hernandez
Ask the Expert

Beyond the Spray: Disinfectant Protocols That Work with Clay Hernandez

Clay Hernandez breaks down disinfectant protocols and common mistakes in restoration work
Kayla McGowan
Kayla McGowan
July 30, 2025
No Comments

Industry expert Clay Hernandez shares key insights on disinfectant use, safety and verification in restoration.




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Ask the Expert: RIA Leaders Share Industry Trends, Advocacy and More!
Ask the Expert

RIA Leaders Share Industry Trends, Advocacy and More!

Kayla McGowan
Kayla McGowan
July 23, 2025
No Comments

RIA President Jeff Moore and Past President Ben Looper join Ask The Expert to share updates on the Cost of Doing Business Survey, TPA Scorecard and more.




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Ask the Expert: What You Need To Know About Fentanyl, Forensic Restoration & Human Decomposition
Ask the Expert

What You Need To Know About: Fentanyl, Forensic Restoration & Human Decomposition

Kayla McGowan
Kayla McGowan
July 21, 2025
No Comments

On this episode of Ask The Expert, Jeff Jones discusses fentanyl, human decomposition and the science behind safe and effective remediation.




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Ask the Expert: Brand, Culture and the Next Generation of Professionals
Ask the Expert

Brand, Culture and the Next Generation of Restoration Professionals

Alexus Neidert of Thomasville Restoration discusses her journey, company culture and what it takes to lead the next generation of restoration professionals.
Kayla McGowan
Kayla McGowan
July 16, 2025
No Comments

Alexus Neidert of Thomasville Restoration discusses her journey, company culture, and what it takes to lead the next generation of restoration professionals.




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Ask the Expert - Employee Retention: How to Keep Your Best People
Ask the Expert

Employee Retention: How to Keep Your Best People

Chris Buttenham shares real-world retention strategies you can implement in your business immediately
Kayla McGowan
Kayla McGowan
July 11, 2025
No Comments

REINS Founder, Chris Buttenham, reveals why employee retention is key to long-term success and how you can start improving now!




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Ask the Expert - Franchise vs. Independent: What Every Business Owner Should Know
Ask the Expert

Franchise vs. Independent: What Every Business Owner Should Know

Danessa Itaya breaks down the pros, cons and key differences between franchises and independents
Kayla McGowan
Kayla McGowan
July 9, 2025
No Comments

Franchise expert Danessa Itaya shares her insights on support systems, challenges and success stories in franchising.




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