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Home » Topics » Ask the Expert

Ask the Expert
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Getting Work Yourself: Win-Win Relationships With Insurance Agents

Getting Work Yourself: Win-Win Relationships With Insurance Agents

Ask the Expert
December 9, 2021
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In this Ask the Expert episode, Gerry Edtl and Jordan Donald, the father-daughter team behind Gerry Edtl Consulting, discuss building reciprocal relationships with insurance agents and taking business development to new heights with direct referrals.


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Real Stories: Honing Your Strengths With Nasutsa Mabwa

Real Stories: Honing Your Strengths With Nasutsa Mabwa

Ask the Expert
December 7, 2021
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In this Real Stories in Restoration episode, Nasutsa Mabwa, owner and president of ServiceMaster Restoration By Simons, shares her unique voyage from social work to restoration, being selective with service offerings, and keeping her business small and agile to stay closely connected to customers. 


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Responding to Hurricane Ida

Responding to Hurricane Ida

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December 2, 2021
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Bart Meador is vice president of operations, residential storm, with PuroClean. His division specializes in mobilizing teams following CAT events. Here, he shares the experience of over 50 PuroClean franchises responding to Hurricane Ida devastation. 


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Real Stories: Training at Scale with Leslie Anderson

Real Stories: Training at Scale with Leslie Anderson

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November 23, 2021
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Leslie Anderson shares insights on delivering valuable training experiences to hundreds of Paul Davis Restoration franchises. She also discusses her goals as an IICRC board member, as well as her experience as a woman in a male-dominated industry.


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Real Stories: A Formula for Growth and Domination With Benjamin Surdi

Real Stories: A Formula for Growth and Domination With Benjamin Surdi

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November 18, 2021
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In 2016, Benjamin Surdi, founder and CEO of PureDry Restoration, purchased a business that was in major debt and all-around bad shape. Since then, the company has quadrupled in size and revenue, and it is a recognized market leader in Washington State.


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Creative Marketing Strategies for Restoration Companies

Creative Marketing Strategies for Restoration Companies

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November 16, 2021
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Nia Sherrema Pearson shares out-of-the-box digital and traditional marketing approaches for restoration companies. Examples include text communication, community involvement, and relationships with plumbers and property managers. 


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Real Stories: Putting the Customer First With Ivan and Karina Oliver

Real Stories: Putting the Customer First With Ivan and Karina Oliver

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November 11, 2021
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PuroClean 2021 Franchise of the Year owners Ivan and Karina Oliver share the impressive growth their franchise, PuroClean of San Antonio Northwest, has experienced since its start in 2017, and the story behind their success.


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Advancing Trauma Scene Cleanup Through Regulations and Training

Advancing Trauma Scene Cleanup Through Regulations and Training

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November 9, 2021
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Gordy Powell discusses the Georgia Bio Recovery Association he co-founded in 2020; co-authoring Georgia House Bill 417 which regulates the crime, trauma and death-scene cleaning industry; and Invoicing for Trauma, a new course he is offering in 2022.


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Insights From the Other Side: Advice From a Contractor-Turned-Adjuster

Insights From the Other Side: Advice From a Contractor-Turned-Adjuster

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November 4, 2021
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JP Korpi, a public adjuster and founder of K-Factor Advocates, offers perspective on how restoration contractors and adjusters can work together in the interest of policyholders.


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Opportunities in Healthcare and Commercial for Restoration Contractors

Opportunities in Healthcare and Commercial for Restoration Contractors

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November 2, 2021
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Insights on infectious disease and cross-contamination control for restoration and remediation contractors – from how to gain more business in this space, to tips on disinfection and decontamination services, to mitigating exposure risks.


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