Nia Sherrema Pearson shares out-of-the-box digital and traditional marketing approaches for restoration companies. Examples include text communication, community involvement, and relationships with plumbers and property managers. 

PuroClean 2021 Franchise of the Year owners Ivan and Karina Oliver share the impressive growth their franchise, PuroClean of San Antonio Northwest, has experienced since its start in 2017, and the story behind their success.

Gordy Powell discusses the Georgia Bio Recovery Association he co-founded in 2020; co-authoring Georgia House Bill 417 which regulates the crime, trauma and death-scene cleaning industry; and Invoicing for Trauma, a new course he is offering in 2022.

JP Korpi, a public adjuster and founder of K-Factor Advocates, offers perspective on how restoration contractors and adjusters can work together in the interest of policyholders.

Insights on infectious disease and cross-contamination control for restoration and remediation contractors – from how to gain more business in this space, to tips on disinfection and decontamination services, to mitigating exposure risks.

John Downey, executive director of CIRI, previews Healthy Buildings America 2021, taking place in Honolulu. The event was postponed to January 18-20, 2022 due to COVID-19-related restrictions in Hawaii.

As contractors move from pen and paper to digital documentation they’re left wondering what happens to the data they share. Kelly Ruane Melchiondo, a construction attorney with expertise in data privacy and security, answers commonly asked questions.

This special-edition episode features a prestigious panel of Ladder Award finalists from 2021 and 2020. They share innovative ways they are helping advance the property restoration industry, as well as their vision for its future. 

Media blasting expert Wayne Lawrence covers common media blasting applications in property restoration, the range of tools available, notable case studies, product advancements, the importance of equipment training, buying versus renting, equipment cost, and more. 

After years of putting out fires and pointing the finger at employees, Eric Sprague and Larry Wilberton learned to point the finger at themselves. Here, Sprague shares how he and Wilberton transformed their restoration company into one with high engagement, performance and profit.