Ask the Expert

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Craig Leyers of StableDry Services shares how restorers can build employee buy-in through communication, career development, trust, and a strong company culture. 

PuroClean’s President, Steve White shares his thoughts and insights on company culture, sustainable growth, leadership, accountability, and building high-performance restoration teams. 

Josh Arthur and Jordan Kohn discuss smoke contamination, fire damage restoration, homeowner recovery, and best practices for responding to fire losses. 

Father-daughter duo Chad and Olivia Haynes discuss educating the youth, IICRC Certifications, and how hands-on training can inspire the next generation of restoration professionals. 

FloLogic’s Ian Greene discusses water damage prevention, risk management, smart leak detection, and how restorers can build stronger relationships with their customers. 

PuroClean’s COO, George Hernandez, discusses CAT response planning, partnerships, operational strategies, and cash flow strategies for CAT work. 

Flood damage often leaves behind hidden moisture that can create ideal conditions for mold growth. In this Q&A, 1-800 WATER DAMAGE’s Tim Singnysane shares how quickly mold can develop, where it hides, the health risks, and when homeowners should call a restoration professional.

On the latest episode of Ask The Expert, Leighton Healey shares how AI can help improve your teams’ confidence, strengthen your training, and help restorers build consistent workflows without replacing your people.

Learn how large-loss and commercial drying projects require systems, coordination, risk management, and operational strategy. 

ServiceForge’s Jane Blanchard shares how after-hours response and customer communication can help restoration companies improve their reviews, increase lead conversion, and build trust.