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Home » Topics » Ask the Expert

Ask the Expert
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Ask the Expert Q&A: Integrating Passive Housing into Post Disaster Restoration
Ask the Expert

Integrating Passive Housing into Post Disaster Restoration

Bill Shadid of Aeroseal shares insights on airtightness, duct sealing, and IAQ that speed up rebuilds without added costs
Kayla McGowan
Kayla McGowan
February 16, 2026
No Comments

In this Q&A with Bill Shadid of Aeroseal, we discuss how restoration professionals can integrate passive house principles into post-disaster restoration without sacrificing speed, cost, comfort, or health. 



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Ask the Expert: How Cross Industry Collaboration Strengthens the Home Service Customer Experience
Ask the Expert

How Cross Industry Collaboration Strengthens the Home Service Customer Experience

Five home service leaders share how partnerships, communication, and consistency elevate customer care and service
Kayla McGowan
Kayla McGowan
February 13, 2026
No Comments

In this episode of Ask The Expert, five industry leaders from across home services industries share why collaboration between service providers is essential to delivering a stronger, more consistent customer experience. 



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Ask the Expert: How Franchising Drives Growth in the Restoration Industry
Ask the Expert

How Franchising Drives Growth in the Restoration Industry

BELFOR Franchise Group leader Beth Toenies shares the strategic advantages of franchising in the Restoration Industry
Kayla McGowan
Kayla McGowan
February 4, 2026
No Comments

On this episode of Ask The Expert, Beth Toenies of BELFOR Franchise Group shares how franchising supports growth, branding, staffing, and more. 


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Ask the Expert Roundtable - Asbestos 101: What Restorers Need to Know About Testing, Work Practices, and Compliance
Ask the Expert

Asbestos 101: What Restorers Need to Know About Testing, Work Practices, and Compliance

Industry experts break down asbestos triggers, safe work decisions, and regulatory risks
Kayla McGowan
Kayla McGowan
January 28, 2026
No Comments
In this episode of Ask The Expert, leading industry experts explain when asbestos training is required, what work can safely proceed, and how restorers should manage their risk once the results are received.
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Ask the Expert: Building Trust and Awareness with Homeowners in Restoration
Ask the Expert

Building Trust and Awareness with Homeowners in Restoration

Why communication, technology, and service define today’s restoration experience
Kayla McGowan
Kayla McGowan
January 23, 2026
No Comments
On this episode of Ask the Expert, Holly Baldwin of DocuSketch discusses how restoration companies can build homeowner trust through service, transparency, technology, and stronger partnerships.
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Ask the Expert: Advancing Modern Restoration Through Education and Collaboration
Ask the Expert

Advancing Modern Restoration Through Education and Collaboration

Klark Brown and Mike Ellis discuss their new training program built for today’s restoration business
Kayla McGowan
Kayla McGowan
January 21, 2026
No Comments
In this episode of Ask The Expert, Klark Brown of Restoration Advisers and Mike Ellis of Aramsco share their new training initiative that is focused on modern restoration, business growth, and collaboration. 
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Ask the Expert: How Restoration Contractors Can Overcome Cash Flow Challenges
Ask the Expert

How Restoration Contractors Can Overcome Cash Flow Challenges

Key strategies that help restoration contractors thrive despite insurance delays and payment obstacles
Kayla McGowan
Kayla McGowan
January 16, 2026
No Comments
Ilana Ben-Ezra of National Claims Funding shares her expert advice on managing cash flow, navigating insurance delays and leveraging industry resources to help your restoration business thrive.
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Ask the Expert: What Restoration Professionals Need to Know About HVAC Systems and Indoor Air Quality
Ask the Expert

What Restoration Professionals Need to Know About HVAC Systems and Indoor Air Quality

Why HVAC systems are the hidden driving force of indoor air quality and how restoration professionals can deliver healthier and more complete outcomes
Kayla McGowan
Kayla McGowan
January 14, 2026
No Comments
HVAC systems are often overlooked on restoration projects, yet they play a crucial role in indoor air quality and the health of the occupants. Becky Callegan explains why restoration and HVAC contractors need to partner up and work with each other. 
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Ask the Expert: How Drones Can Transform the Restoration Claims Process
Ask the Expert

How Drones Can Transform the Restoration Claims Process

Boost your efficiency, safety, and claims accuracy with drone technology
Kayla McGowan
Kayla McGowan
January 7, 2026
No Comments
Drones can change the way the restoration industry handles the claims process. By improving inspections, documentation, and disaster response. 
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Ask the Expert Q&A: Safety, Leadership & Restoration Excellence
Ask the Expert

Safety, Leadership & Restoration Excellence

Dan Derbes shares How the Navy’s values shape safety, customer care, and innovation for his career in the restoration industry.
Kayla McGowan
Kayla McGowan
January 7, 2026
No Comments

Dan Derbes of Lightspeed Restoration shares how his Navy service drives a mission-focused approach to home safety, operational excellence, and customer care.




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