Ask the Expert

RSS

JoAnn Wiechmann of Blue Kangaroo Packoutz explains how empathy and emotional intelligence improve customer experience and strengthen restoration teams.

Learn how restoration companies are using AI and technology to capture more leads, improve conversions and build long-term with expert insights from Nick D’Urbano.

Poor financial literacy erodes restoration profits. Ben Justesen shares how you can master markup, margin and overhead for long-term success. 

From entry-level technician to Project Manager, Kaylin Glaspie shares her career journey, lessons she’s learned and tips for other restoration professionals. 

Chris Matts reveals how restoration companies can unlock consistent growth by building smart, scalable referral partnerships. 

Dr. Iyad Al-Attar reveals how indoor air quality silently influences health, building safety and what restoration pros need to know.

Kelly Siegel reveals how restoration companies can overcome their IT challenges and unlock growth through smart and secure tech solutions.

Jesús Miranda’s story proves that with resilience, empathy and safety-first leadership, restoration careers can transform lives.

Discover how restoration businesses of all sizes are navigating profit margins, overhead costs and growth strategies in the face of industry-wide financial shifts.

Meet father-son duo, Steven and Adam Feldmann, U.S. military veterans whose leadership and service mindset power their restoration businesses.