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Home » Topics » Ask the Expert

Ask the Expert
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Ask the Expert - Building Large-Loss Leaders: Why Hands-On Training Matters
Ask the Expert

Building Large-Loss Leaders: Why Hands-On Training Matters

How hands-on training builds confidence, preparedness, and technical skills for complex restoration projects
Kayla McGowan
Kayla McGowan
Chris Gray
November 6, 2026
No Comments

Here’s how hands-on large loss restoration training helps restorers strengthen their technical skills, gain field experience and knowledge, improve their safety, and prepare ahead of complex projects.



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Ask The Expert podcast graphic featuring Brantley Kushner of ATI Restoration and Robb Harrell of DocuSketch discussing Hurricane Milton recovery.
Ask the Expert

Lessons in the Field: ATI Restoration’s Six-Week Hurricane Milton Recovery

The team at ATI Restoration successfully restored nearly 300 units in an apartment complete in just six weeks’ time through technology and teamwork
Kayla McGowan
Kayla McGowan
November 5, 2026
No Comments

Brantley Kushner and Robb Harrell share the challenges, technology, vendor partnerships, and coordination that helped the team ATI complete a complex job after hurricane Milton that affected 279 units.


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Ask The Expert: How the SPAR Program is Raising Vendor Partnership Standards
Ask the Expert

How the SPAR Program is Raising Vendor Partnership Standards

How SPAR is strengthening vendor partnerships through accountability, technology, standards, and innovation
Kayla McGowan
Kayla McGowan
October 30, 2026
No Comments

Learn how SPAR is advancing vendor partnerships, security, standards, technology, and accountability in the restoration industry.




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Ask the Expert - Beyond the Burn: What's Next for Fire Restoration?
Ask the Expert

Beyond the Burn: What's Next for Fire Restoration?

Industry experts discuss fire safety, testing, contamination, and why restoration requires more than “cleaning”
Kayla McGowan
Kayla McGowan
October 28, 2026
No Comments

Learn about the future of fire restoration, including assessment, decontamination, cleaning, worker safety, testing, verification, and contents restoration on this episode of Ask The Expert. 



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Ask the Expert Q&A: How Restorers Can Build Stronger Plumbing Referral Partnerships
Ask the Expert

How Restorers Can Build Stronger Plumbing Referral Partnerships

Why trust, consistency, timing, and service matter more than quick wins with referrals
Kayla McGowan
Kayla McGowan
October 26, 2026
No Comments

Here’s how restorers can build stronger plumbing partnerships through consistent follow up, building trust, timing, and a service-first approach. 


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Ask The Expert: The Hidden Costs of Workflow Fragmentation in Restoration

The Hidden Costs of Workflow Fragmentation in Restoration

Consistent workflows help restorers reduce operational gaps, improve efficiencies, and protect profits
Kayla McGowan
Kayla McGowan
October 23, 2026
No Comments

Nelson Higgins of DocuSketch shares how fragmented processes lead to delayed payments, lost equipment, dissatisfied customers, and operational disruptions. 




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Ask the Expert: Contents Restoration in the New Era of Fire and Wildfire Losses
Ask the Expert

Contents Restoration in the New Era of Fire and Wildfire Losses

Kayla McGowan
Kayla McGowan
October 21, 2026
No Comments

On this episode of Ask The Expert, Kevin and Annissa Coy discuss fire and contents restoration, contamination, testing, and third-party assessments. 


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Ask the Expert: How The Mobile Lab is Influencing Change in the Restoration Industry

How The Mobile Lab is Influencing Change in the Restoration Industry

AccuGuard introduce The Mobile Lab that brings on-site asbestos testing and fast results
Kayla McGowan
Kayla McGowan
October 19, 2026
No Comments

Learn how AccuGuard’s Mobile LabTM is bringing onsite asbestos testing to jobsites, reducing turnaround times, and accelerating the claims and recovery process for restorers, carriers, and customers. 



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ask the expert

Fire Restoration Safety, Lessons, and Customer Service

What restorers should know about PPE, documentation, hidden fire damage, and customer communication
Kayla McGowan
Kayla McGowan
October 14, 2026
No Comments

Fire damage goes far beyond removing soot and repairing visible damage. Learn about commonly overlooked contamination, fire suppression water damage, documentation, safety, and exceptional customer service. 


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ask expert ryan whitney

Understanding Protein Fires: Why “Sight, Smell, and Feel” Still Matter in Restoration

What restorers need to know about protein fire residue, testing, assessment, and verification
Kayla McGowan
Kayla McGowan
ryan whitney
Ryan M. Whitney
October 14, 2026
No Comments
It’s easy to underestimate protein fires because the contamination may not resemble “traditional” soot. Ryan Whitney breaks down how restorers can assess, follow pathways, properly document the loss, and build a more defensible restoration scope.
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Fire Restoration Safety, Lessons, and Customer Service

October 2026 Editor's Note: An Open Letter to the Restoration Industry

An Open Letter to the Restoration Industry

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Beyond More Jobs: What It Takes to Scale a Restoration Business

Preparing to Respond: Fires

Events

May 19, 2026

Hurricane Response: What’s Changed, Who’s at Risk, and How to Scale Without Breaking

On Demand Hurricane season isn’t what it used to be, and neither is disaster response. In this webinar, our panel will break down what’s changed for hurricane response, and how restorers can scale responsibly without sacrificing their safety, retention, or profitability.

December 10, 2026

Fire Damage Restoration: What We Know, What We Don’t, and What Comes Next

LIVE: December 10, 2026 at 2 PM EST This webinar brings together restoration, industrial hygienists, and safety experts for a practical discussion on what happens from the moment a property is assessed for fire damage through final clearance.

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Products

2026 National Renovation and Insurance Repair Estimator

2026 National Renovation and Insurance Repair Estimator

Current prices in dollars and cents and detailed descriptions for hard-to-find items needed on most insurance, repair, remodeling, and renovation jobs. All price items include labor, material, and equipment breakouts, plus special charts that tell you exactly how these costs are calculated. Includes many reinstall/salvage cost estimates, hundreds of sample product images and unique architectural items.ISBN 978-1-57218-405-3

 

 

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