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Home » Topics » Ask the Expert

Ask the Expert
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Ask the Expert: Why Contents Insurance Claims Break Down and How to Prevent Delays
Ask the Expert

Why Contents Insurance Claims Break Down and How to Prevent Delays

Industry Experts, David Gavilanes and Dan Konno, explain how communication and documentation improve claims outcomes
Kayla McGowan
Kayla McGowan
April 13, 2026
No Comments

Learn why contents claims break down and how restorers can prevent delays through better communication and documentation.




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Ask the Expert - The Restoration Triangle: Improving the Claims Ecosystem with Technology
Ask the Expert

The Restoration Triangle: Improving the Claims Ecosystem with Technology

Industry expert, Robb Harrell, explains how communication and shared data can help strengthen the restoration triangle
Kayla McGowan
Kayla McGowan
April 10, 2026
No Comments

Robb Harrell shares how the claims ecosystem can improve through communication, shared data, and technology.




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Ask the Expert - Women in Restoration: Leadership and Industry Impact
Ask the Expert

Women in Restoration: Leadership and Industry Impact

Becky Edgren shares her insights on mentorship, growth, and advancing women in the restoration industry
Kayla McGowan
Kayla McGowan
April 8, 2026
No Comments

Becky Edgren of Puroclean shares her leadership journey and advice for women in the restoration industry, focusing on mentorship, growth, and impact on the industry.




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Ask the Expert - The Future of AI in Restoration: How Technology Is Transforming the Industry
Ask the Expert

The Future of AI in Restoration: How Technology Is Transforming the Industry

Alex Duta shares how AI is reshaping restoration operations, claims, and business growth
Kayla McGowan
Kayla McGowan
April 3, 2026
No Comments

Alex Duta, the CEO of Albiware, shares how AI is transforming restoration operations, claims, and business growth. Plus, how restorers can efficiently and effectively adopt AI. 




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Ask the Expert - Women in Restoration: Career Growth and Industry Impact
Ask the Expert

Women in Restoration: Career Growth and Industry Impact

This special series of Ask The Expert highlights the women shaping the restoration industry
Kayla McGowan
Kayla McGowan
April 1, 2026
No Comments

On this episode of Ask The Expert, Megan Hughes shares key moments in her career and advice for women in the restoration industry. 




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Ask the Expert: How Restorers can Use AI and Partnerships to Improve Their Operations
Ask the Expert

How Restorers can Use AI and Partnerships to Improve Their Operations

CJ Bailey shares how AI and collaboration helps drive consistency and efficiency in restoration
Kayla McGowan
Kayla McGowan
March 27, 2026
No Comments

CJ Bailey of PuroClean shares how they use AI and technology partnerships to help improve their training, operations on consistency across their network.




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Ask the Expert: Expert Insights on Commercial Drying in Restoration
Ask the Expert

Expert Insights on Commercial Drying in Restoration

Learn the key differences, challenges, and strategies for commercial drying vs. residential drying
Kayla McGowan
Kayla McGowan
March 25, 2026
No Comments

Industry expert Howard Wolf shares his insights on commercial drying for restorers, including documentation, strategies, and building system. 




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Ask the Expert Q&A: Winter Mold Risks: What Restoration Professionals Should Know
Ask the Expert

Winter Mold Risks: What Restoration Professionals Should Know

LeeAnn Case of Blue Kangaroo Packoutz shares her insights on moisture, contents damage, and prevention
Kayla McGowan
Kayla McGowan
March 20, 2026
No Comments

Learn how winter conditions can create mold risks in your customer’s homes and how restoration professionals can help prevent moisture damage and contents losses. 




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Ask the Expert - T&M Billing, ROMs, and CAT Events: Managing Large Loss Restoration Projects
Ask the Expert

T&M Billing, ROMs, and CAT Events: Managing Large Loss Restoration Projects

Helixco COO Mike Allred explains the importance of documentation, billing, and financial planning ahead of CAT events
Kayla McGowan
Kayla McGowan
March 18, 2026
No Comments

Helixco’s COO Mike Allred discusses all things large loss and CAT events from T&M billing to preparedness on the latest episode of Ask The Expert. 




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Ask the Expert Q&A: What Homeowners Should Do After a Flood
Ask the Expert

What Homeowners Should Do After a Flood

Tim Singnysane shares safety tips, warning signs, and guidance for cleaning up after a flood
Kayla McGowan
Kayla McGowan
March 13, 2026
No Comments

Expert advice for homeowners from Tim Singnysane of 1-800-WATER DAMAGE on what they should do immediately after a flood, from safety to preventing secondary damage.


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