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Home » Topics » Restoration Industry Top Stories

Restoration Industry Top Stories
Restoration Industry Top Stories RSS Feed RSS

Ask Annissa: Safely Cleaning Smoke-Affected Crystals and Coral
Ask Annissa

Safely Cleaning Smoke-Affected Crystals and Coral

When handling delicates that are smoke damaged, what’s best? Ultrasonic or Manual?
Annissa Coy
Annissa Coy
January 8, 2026
No Comments

Have you wondered how you can effectively clean smoke-affected crystals and coral? Annissa Coy shares why client onboarding matters and offers safe, gentle cleaning methods for these specialty items. 



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Ask the Expert: How Drones Can Transform the Restoration Claims Process
Ask the Expert

How Drones Can Transform the Restoration Claims Process

Boost your efficiency, safety, and claims accuracy with drone technology
Kayla McGowan
Kayla McGowan
January 7, 2026
No Comments
Drones can change the way the restoration industry handles the claims process. By improving inspections, documentation, and disaster response. 
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Ask the Expert Q&A: Safety, Leadership & Restoration Excellence
Ask the Expert

Safety, Leadership & Restoration Excellence

Dan Derbes shares How the Navy’s values shape safety, customer care, and innovation for his career in the restoration industry.
Kayla McGowan
Kayla McGowan
January 7, 2026
No Comments

Dan Derbes of Lightspeed Restoration shares how his Navy service drives a mission-focused approach to home safety, operational excellence, and customer care.




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Northern Hawk Owl

Strategic Lessons from the Owl for Commercial Sales in Restoration

Why Patience, Precision, and Awareness Win in Commercial Restoration Sales
Rob Curran
Rob Curran
January 6, 2026
No Comments

Commercial Sales isn’t about chasing, it’s about strategy. Learn how adopting an owl’s mindset can transform your approach to timing, trust, and execution. 


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A flooded basement after an irrigation leak

Stop Using the “Drink Test” for Water Loss Classification

Water damage categories are about contamination, not whether you’d drink it or not.
Lorne McIntyre
Lorne McIntyre CR
January 5, 2026
No Comments

The ANSI/IICRC S500 Standard doesn’t rely on whether you’d drink the water or not. Learn about the real factors that define Category 1, 2, and 3, and why the “drink test” can cost you. 


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How to Integrate Mental Resilience into Your Biohazard Cleanup Protocols
Ask the Expert

How to Integrate Mental Resilience into Your Biohazard Cleanup Protocols

Jordan Frady shares his insights on biohazard safety, misconceptions and emotional well-being
Kayla McGowan
Kayla McGowan
January 2, 2026
No Comments

Certified Trauma and Biohazard Specialist Jordan Frady discusses protocols, misconceptions and mental strategies for success in biohazard cleanup.




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2025 Year In Review

2025 Restoration Industry Year in Review

A year of growth, technology adoption, advocacy wins and resilience shaping the future of the restoration industry
Kayla McGowan
Kayla McGowan
December 30, 2025
No Comments

Learn about this year’s trends, market growth, technology breakthroughs and advocacy highlights that defined 2025. Plus, see what’s next for 2026. 


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Technical Tip Tuesday, week 11: Cut Down Site Visits with Smarter Restoration Documentation
Technical Tip Tuesday Presented by DocuSketch

Cut Down Site Visits with Smarter Restoration Documentation

Capture key documentation with full tours and moisture readings to save you time, improve transparency and reduce jobsite visits
Kayla McGowan
Kayla McGowan
December 30, 2025
No Comments

Holly Baldwin of DocuSketch shares how documentation and moisture reading photos can help you reduce site visits, improve communication and streamline your workflow. 




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Women in Restoration logo

Nominations are Open for the 2026 Women in Restoration Award!

Kayla McGowan
Kayla McGowan
December 29, 2025
No Comments

Nominate an outstanding woman in restoration for R&R’s 2026 Women in Restoration Award before February 28. 


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Marketing Monday, Tip 3: How Restoration Companies Can Craft a Strong Value Proposition
Marketing Monday

How Restoration Companies Can Craft a Strong Value Proposition

Clear and precise messaging helps your restoration business stand out, attract better customers and grow
Reuben Hawkins
Reuben Hawkins
December 29, 2025
No Comments

Here’s how you can create a powerful Value Proposition that differentiates your restoration business and helps drive measurable growth.




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Popular Stories

Restoration Jobsite Table before and after organization.

The New Profit War: How Restorers Will Compete in the Age of Managed Repair Programs

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Improving Negative-Pressure Containment for Biological Contaminants

The MCRA is Hosting an IICRC BMI Course

Advance Your Expertise with MCRA’s Building Moisture Inspection Certification Course

Register for Webinar - Hurricane Response: What's Changed, Who's at Risk, and How to Scale without Breaking

Events

May 19, 2026

Hurricane Response: What’s Changed, Who’s at Risk, and How to Scale Without Breaking

This webinar is part of the Preparing to Respond: Hurricanes series.  

Hurricane season isn’t what it used to be, and neither is disaster response. In this webinar, an expert‑led panel will break down what’s changed for hurricane response, and how restorers can scale responsibly without sacrificing their safety, retention, or profitability.

June 16, 2026

Connecting the Field, Office, and Carriers: How to Streamline Claims with Better Data and Communication

The modern claims ecosystem depends on seamless integration between the field, office, and carrier. Learn how a unified “golden thread” of communication transforms fragmented workflows into a transparent, high-performance process.

September 9, 2026

The Experience Convention and Trade Show

The Experience Convention & Trade Show logoThe Experience Convention and Trade Show unites the cleaning, restoration, inspection, indoor air quality, and HVAC industries through hands-on education, live demonstrations, and high-impact networking. Attendees gain practical skills, business insight, and connections that elevate industry standards and drive growth.

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Poll

Priorities for Hurricane Preparedness

What area does your team prioritize first before hurricane season?
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Products

The Cleaning, Restoration, Inspection, and Safety Glossary

The Cleaning, Restoration, Inspection, and Safety Glossary

The Cleaning, Restoration, Inspection, and Safety Glossary.

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Hurricane Month - How Restoration Professionals Can Prepare Before the Storm

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