Restoration Industry Top Stories

The Hidden Cost of Chaos: Why Restoration Companies Lose Money

Tue, 30 Jun 2026 09:00:48 -0400

Learn how documentation failures, estimating errors, and communication gaps can create hidden costs and reduce profitability for restoration companies.

How Restorers Can Turn Call Handling into a Competitive Advantage

mcgowank@bnpmedia.com (Kayla McGowan) — Mon, 29 Jun 2026 14:00:00 -0400

Jason Luo of Newo.ai shares strategies to help restorers improve their call handling, reduce missed revenue, leverage AI, after-hours response, and lead conversion.

How Restoration Companies Should Handle Leads to Win More Jobs

Mon, 29 Jun 2026 08:00:00 -0400

Here’s how restoration companies can improve their lead handling with clear communication, fast response times, and better follow-up to close more jobs.

Entrepreneurship, Growth and Staying Grounded

mcgowank@bnpmedia.com (Kayla McGowan) — Fri, 26 Jun 2026 09:30:00 -0400

Catch Michael Villones of Absolute Clean & Restore at The Experience in Las Vegas, NV on September 10 at the Paris Hotel & Casino.

After the Eaton Fire: Evidence-Based Priorities for Post-Wildfire Assessment and Restoration

Thu, 25 Jun 2026 16:45:00 -0400

Here’s how evidence-based wildfire strategies help restorers assess, clean, and restore smoke-impacted homes after WUI fires.

Ebola Is Back: Why Restoration Professionals Must Prepare for the Biological Emergencies

Thu, 25 Jun 2026 13:00:00 -0400

Here’s why biological threats like Ebola require specialized containment, decontamination, and environmental response strategies for restorers.

Why After-Hours Response Matters in Restoration

mcgowank@bnpmedia.com (Kayla McGowan) — Wed, 24 Jun 2026 09:00:00 -0400

ServiceForge’s Jane Blanchard shares how after-hours response and customer communication can help restoration companies improve their reviews, increase lead conversion, and build trust.

4 Ways to Keep Restoration Jobsites Safe Between Shifts

Tue, 23 Jun 2026 13:00:00 -0400

Here are four ways restorers can secure their sites between shifts utilizing asset protection, barriers, surveillance, and weather preparedness.

Why Chain of Custody Matters in Contents Restoration

mcgowank@bnpmedia.com (Kayla McGowan) — Tue, 23 Jun 2026 08:00:00 -0400

A strong chain of custody and procedures help restorers improve their accountability, ensure accurate inventory records, and reduce confusion.

Alternatives to Standard Containments for Biological Challenges

Mon, 22 Jun 2026 08:00:00 -0400

Part 4 of this containment series dives into mini-containments, pressure control, and dust barriers for managing biological contaminants during remediation.

What Restoration Contractors Need to Know About OSHA Hazard Communication Requirements

barrynrice@gmail.com (Barry Rice) — Fri, 19 Jun 2026 09:00:00 -0400

Learn about OSHA hazard communication requirements that include chemical inventories, labeling, employee training, safety date sheet (SDS) management, and compliance for best practices for restorers.

How Window Performance Affects Hurricane Damage and Building Resilience

mcgowank@bnpmedia.com (Kayla McGowan) — Thu, 18 Jun 2026 13:00:00 -0400

Here’s how window performance, water intrusion, and installation affect hurricane damage, long-term building resilience, and moisture control.

Asbestos, Education, and Coffee Roasting

mcgowank@bnpmedia.com (Kayla McGowan) — Thu, 18 Jun 2026 09:30:00 -0400

Andre Zwanenburg of The Asbestos Institute chats about asbestos education, environmental safety, regulations, and his upcoming session at the Experience on September 10, 2026.

AI, Deadlines, and Coffee with Jeff Cross

mcgowank@bnpmedia.com (Kayla McGowan) — Wed, 17 Jun 2026 09:30:00 -0400

Jeff Cross and Kayla McGowan discuss AI, deadlines, industry collaboration, and the role they play in the media.

Avoiding Common Ultrasonic Cleaning Mistakes in Contents Restoration

mcgowank@bnpmedia.com (Kayla McGowan) — Tue, 16 Jun 2026 10:00:00 -0400

Best practices for ultrasonic cleaning include packing out contents, which includes material sorting, temperature control, and avoiding common mistakes.

Building Systems That Perform Before, During, and After a Hurricane

Mon, 15 Jun 2026 13:00:00 -0400

Here’s how restorers can improve their hurricane response through communication, operational planning, documentation, and recovery strategies.

How Restoration Companies Should Use Paid Ads to Scale Smarter

Mon, 15 Jun 2026 09:30:00 -0400

Here’s how restorers can use their pad ads to strategically generate leads, improve their ROI, and scale their marketing without blowing their budget.

Taking Care of Yourself in the Cleaning & Restoration Industry – Part 3

Fri, 12 Jun 2026 09:00:00 -0400

Learn how you as a restoration professional can balance your career growth, personal well-being, and your family all while you navigate the high demand of the restoration industry.

Using Science, Critical Thinking, and Care in Cleaning & Restoration

mcgowank@bnpmedia.com (Kayla McGowan) — Thu, 11 Jun 2026 09:30:00 -0400

Emily Dodds of Immaculate Collective chats about material science, education, her upcoming session at The Experience in Las Vegas on September 11, and critical thinking.

Can Wildfire-Contaminated Hardwood Floors be Cleaned, Refinished, or Do They Need to be Replaced?

Wed, 10 Jun 2026 15:00:00 -0400

Learn how wildfire ash, soot, smoke, and heavy metals affect hardwood floors and when restorers should refinish, clean, or replace.

Restoration Business Leadership, Growth, and Culture

mcgowank@bnpmedia.com (Kayla McGowan) — Wed, 10 Jun 2026 10:30:00 -0400

PuroClean’s Margaret Chebat and Melissa Wittig discuss women in restoration, operational leadership, franchise growth, and the evolution of the restoration industry.

Containment and Environmental Control: Why Removal Alone is Not Enough

emily@immaculatecollective.com (Emily Dodds) — Tue, 09 Jun 2026 14:00:00 -0400

Learn how negative air, HVAC isolation, containment, and environmental controls prevent contamination from spreading during remediation.

Improving Contents and Packouts through Better Site Assessments

mcgowank@bnpmedia.com (Kayla McGowan) — Tue, 09 Jun 2026 10:00:00 -0400

Here are contents and packout assessment strategies that restorers need to follow including evaluation, event zones, and planning techniques that improve project outcomes.

The Landlord's Dilemma: How Restorers Can Help Navigate Storm Recovery Challenges

Mon, 08 Jun 2026 14:00:00 -0400

Learn how restorers can help support landlords after hurricane and storm damage through clear communication, tenant management, documentation, and planning.

Second-Generation Leadership in Restoration Requires More than Inheriting the Business

Fri, 05 Jun 2026 09:00:00 -0400

Learn how second-generation leaders in the restoration industry can navigate their succession, operations, challenges, and long-term business growth.

Advocacy, Bourbon, and Breaking Industry Myths

mcgowank@bnpmedia.com (Kayla McGowan) — Thu, 04 Jun 2026 09:30:00 -0400

On this episode of TradeTalks: Unlocking The Experience, IICRC’s Robbie Bradshaw shares how advocacy became his mission, why responsibility and accountability drive his work, and a hobby many don’t know about.

Mold Jobs Without Estimates Converted 36% Worse for Restoration Companies

Wed, 03 Jun 2026 11:00:00 -0400

Learn how gaps in your follow-up, delayed estimates, and operational bottlenecks can impact mold remediation job conversion rates for restoration companies.

Breaking Down the TPA vs. No TPA Debate

mcgowank@bnpmedia.com (Kayla McGowan) — Wed, 03 Jun 2026 09:30:00 -0400

Nate Cisney of Restoration Made Simple shares TPA vs non-TPA work, how it affects your operations, profitability, diversifying your work, and long-term growth for restorers.

Why Labeling and Inventory Accuracy Matter in Contents and Packouts

mcgowank@bnpmedia.com (Kayla McGowan) — Tue, 02 Jun 2026 11:00:00 -0400

Successful contents packouts start long before items leave the property. Learn how proper preparation, accurate labeling, and reliable inventory systems help restoration teams improve efficiency and accountability.

Why Your Restoration Marketing Isn’t Converting, and How to Fix It

Mon, 01 Jun 2026 16:30:00 -0400

Here’s how restoration companies can improve their lead conversion with three important variables, faster response times, simple websites, and clear and consistent follow-up systems.