Ask the Expert Empowering Restoration Businesses Through Collaboration and Strategic Growth Jim Kowalski shares his insights on networking, partnerships and long-term success in the restoration industry Kayla McGowan December 24, 2025 No Comments Learn how collaboration and industry networks like Restoration Affiliates helps restoration business grow and thrive in the current market.Read More
Why the Restoration Industry Must Refocus on Cleaning and Remove the Chemical Crutch Industry standards warn against us replacing proper cleaning with biocide misuse. Here’s why. Branden Adams December 23, 2025 No Comments Here’s why leaning on chemicals instead of cleaning is risky, ineffective and violates restoration best practices. Read More
Technical Tip Tuesday Presented by DocuSketch Why Reputation Matters for Estimators in the Restoration Industry Building trust and strong relationship early in your career can bring long-term success in the restoration industry Kayla McGowan December 23, 2025 No Comments Here’s why reputation is everything in the restoration industry and how every email, call and meeting impacts the future of your career. Read More
Ask the Expert INTRConnect – Intelligence Beyond Bounds with Garret Gray This episode of Ask The Expert dives into keynotes, networking and more at Cotality’s event of the year Kayla McGowan December 22, 2025 No Comments Garret Gray shares what you can expect at INTRConnect 2026, from AI-driven insights to tailored tracks and networking opportunities.Read More
Weekly Hands-on How-To powered by KnowHow How to Clean Hard Surfaces with a Rotary Extraction Tool Step-by-step guide for deep cleaning tile, grout and hard floors without causing damage The KnowHow Team December 22, 2025 No Comments Learn how to prepare, operate and maintain a rotary extraction tool for flawless hard surface cleaning.Read More
How Restoration Teams Can Prepare for Holiday Emergencies and Support Their Teams Ben Justesen December 19, 2025 No Comments Here’s how restoration leaders can prepare for the holiday emergencies with key strategies that prioritize your people and performance. Read More
Closing the Restoration Skills Gap with Training for Tech, AI and Customer Care Why evolving training models and soft skills are more critical in today’s tech-driven restoration industry Andrew Dobson December 18, 2025 No Comments Learn how restoration companies can bridge the soft skills gap with better training, technology adoption and customer-focused communication. Read More
Ask Annissa How to Protect Your Restoration Business When Clients Move Contents Offsite Why liability releases, inventories and chain of custody are critical for restoration contractors Annissa Coy December 18, 2025 No Comments Annissa Coy explains how to protect your restoration company when clients move their cleaned contents to their own storage.Read More
Struggling to Sell Your Restoration Services? Here are 5 Real-World Lessons Why observing your colleagues and customers can teach sales skills that formal training can’t John Monroe December 17, 2025 No Comments Here are five powerful sales lessons that were learned from real-world interactions, not from a podium or playbook.Read More
Technical Tip Tuesday Presented by DocuSketch Why Proper Documentation Is Critical for Large Restoration Jobs and Commercial Projects Avoid costly mistakes by leveraging best practices in the field for accurate documentation Kayla McGowan December 16, 2025 No Comments Learn why and how improper documentation can derail large restoration jobs and how you can capture accurate data every time.Read More