Restoration Industry Top Stories

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Drones equipped with lidar, thermal imaging and AI Analytics will help revolutionize restoration workflows in 2026, helping improve safety, efficiency and decision making.

JoAnn Wiechmann of Blue Kangaroo Packoutz explains how empathy and emotional intelligence improve customer experience and strengthen restoration teams.

Technology isn’t about speed. Holly Baldwin shares how documentation safeguards accuracy and your reputation.

Water trapped under ceramic tile can cause hidden damage. This guide explains how to detect, document and drying flooring systems efficiently and effectively.

Learn how restoration companies are using AI and technology to capture more leads, improve conversions and build long-term with expert insights from Nick D’Urbano.

Poor financial literacy erodes restoration profits. Ben Justesen shares how you can master markup, margin and overhead for long-term success. 

Every interaction counts. Chris Tilkov shares why professionalism and consistency are keys to building a lasting reputation as an estimator. 

Restoration businesses can move from reactive to proactive by building a marketing engine that drives consistent, high-quality leads.

From entry-level technician to Project Manager, Kaylin Glaspie shares her career journey, lessons she’s learned and tips for other restoration professionals. 

From entry-level technician to a new Project Manager, Kaylin Glaspie’s journey reflects resilience, leadership and a passion for restoration.