Restoration Industry Top Stories

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Holly Baldwin shares how restorers can become the “second call” by building carrier relationships, earning reviews, and strengthening community trust. 

In this episode of Ask The Expert, Mark Davis, Co-CEO of Signal Restoration Services and Chairman & CEO of PuroClean, discusses long term leadership and how private ownership has enabled sustained, franchise-first growth.

In this week’s Technical Tip Tuesday, John Reasoner of Paul Davis Restoration explains the two CAT preparedness practices that consistently save time and reduce secondary damage during major storm events: disciplined claim distribution and mandatory 3D/360 documentation at every phase of the loss. His approach shows how the right mix of planning and technology protects both crews and claim defensibility. 

In Part 1 of this series, Sean Scott explores the fundamentals of historical building restoration, from defining what qualifies as a historic property to understanding obsolete materials, preservation standards, and structural challenges. 

In this episode of Ask The Expert, the ProKlean team discusses their rebrand, chemistry, and what restoration contractors should know when choosing the right solutions for them. They also share common application mistakes, PPE requirements, and much more. 

With market uncertainty, workforce transitions, new technology, and customer service expectations evolving, here is how restoration companies are reshaping their operations in 2026.

In this week’s Technical Tip Tuesday, John Reasoner breaks down why the first 10 minutes of a CAT loss are unpredictable, and how technicians can quickly control, stabilize, and protect the team and occupants before any restoration work ever begins.

In this Q&A with Bill Shadid of Aeroseal, we discuss how restoration professionals can integrate passive house principles into post-disaster restoration without sacrificing speed, cost, comfort, or health. 

In this episode of Ask The Expert, five industry leaders from across home services industries share why collaboration between service providers is essential to delivering a stronger, more consistent customer experience. 

In this episode of Ask Annissa, Annissa explains how ultrasonic cleaning works and when it can be an effective restoration method for household and collectible items with heavy buildup. She covers suitable materials, common mistakes, and why proper chemistry, dwell time, and monitoring are critical to avoid damage.