Restoration logo
search
cart
facebook twitter linkedin youtube
  • Sign In
  • Join Today
  • Sign Out
  • My Account
Restoration logo
  • NEWS
  • PRODUCTS
    • New Products & Technologies
    • Submit Your Product
    • Interactive Product Spotlights
  • CATASTROPHE
    • Fire
    • Hurricane
  • TOPICS
    • Latinos in Restoration
    • Cleaning & Sanitation
    • Contamination
    • Contractor Safety
    • Contents
    • Fire & Smoke
    • Mold
    • Odor
    • Recon & Reno
    • Water
  • EDUCATION
    • Training & Education
    • Business Management
    • Insurance/Legal Matters
    • KnowHow
    • Podcasts
    • Webinars
    • Whitepapers
    • Industry Events
    • Sponsor Insights
    • Ask R&R AI
  • VIDEOS
    • Ask the Expert
    • Ask Annissa
    • Marketing Monday
    • Tech Tip Tuesday
  • BUYER'S GUIDE
  • THE EXPERIENCE
    • Convention & Trade Show
    • R&R Special Issue
  • ABOUT
    • Contact
    • Advertise
  • JOIN
Managing Your Restoration Business

What Poker Can Teach Restoration Owners About Building a Business

Three key lessons on managing risks, recognizing opportunities, and building a reputation that lasts as restorers

By Eric Malone
Playing poker in a casino holding winning royal flush
Credit: BrianAJackson / iStock / Getty Images Plus
October 21, 2026

One weekend, I was doom scrolling Instagram to get my dopamine hit when I came across a video where a follower asked Daniel Negreanu, aka Kid Poker, how best to play the early rounds of a poker tournament. His answers mirrored how we need to approach the early days of starting a business.

The three pieces of advice he offered were:


1. You Can’t Win the Tournament on Day One, but You Can Lose It

Do not play in a manner that is overly risky.

In business terms, understand your financials and apply the proper amount of risk to your organization. Understand your mission and vision clearly and communicate them to your team. From there, your values and goals need to align, and you need to focus on the opportunities that make sense for your organization.

Once this is in place, you are ready to establish how much risk you are willing to take.

You can’t achieve all your goals on day one, but you can move in the right direction through your daily actions. James Clear says in Atomic Habits, “Every action you take is a vote for the person you wish to become.”

Goals are achieved by taking small steps that add up to a whole.

Looking for quick answers on restoration, remediation and cleaning topics?
Try Ask R&R, our new smart AI search tool.
Ask R&R →


2. Don’t Overplay Premium Hands

Negreanu's second piece of advice is not to overplay premium hands or avoid smaller hands, like small pairs and smaller suited connectors, early in a tournament. As the tournament continues, however, you need to shift toward playing premium hands more aggressively.

In poker, we must focus on the opportunities that lie in front of us. The best starting hand in Texas Hold ‘Em is two Aces, but even the strongest starting hand doesn't guarantee a win.

Early in a poker tournament, many players will play nonpremium hands. You should do the same to take advantage of opportunities to win more chips and advance in the tournament. As the game progresses, premium hands become more valuable.

As we start our business journey, we cannot be afraid to take measured risks. Swinging for the fences at every big opportunity is dangerous, but taking smaller opportunities and making the best of them can set us up for greater success as our businesses progress.

This also gives us the opportunity to fix problems in our strategy at the system level instead of trying to address everything at the level of our goals, as James Clear discusses. This does not mean we avoid big opportunities early on if they drop in our laps, but we must approach them in a manner that is consistent with our abilities and our strategy.


3. Watch Your Table Image

In poker, table image is everything. We want people to think about us the way we want to be seen, so there is proper respect when we bet, fold, or check when faced with a decision.

Business owners need to watch their image early in their operations and throughout the life of the business.

How do we do that?

Operating ethically is paramount. Being a person who does what they say is critical to success. News of good work travels slowly, but bad work and dishonesty travel like wildfire.

Operating with a high level of integrity allows you to build trust with others, and your advocates will see that behavior.

This includes the way we treat our vendor partners. Far too often, I see business owners treat vendors like they are there to serve them and nothing more. While they need to serve us, we also need to help them.

The more we help and include these strategic partners, the more willing they will be to support us when we have immediate needs. More importantly, the relationships we build with our strategic partners can influence how others see our businesses.

Great relationships with vendors can also become a launching pad for relationships with others. On several occasions, these alliances have referred me to new opportunities because of the relationships we've built through respect and trust.


Put Down the Phone and Pay Attention

Another piece of advice Negreanu gives is that when you sit down at the table to start a tournament, it is not the time to pull out your iPad or phone.

The same applies when starting a new venture. You need to apply a significant amount of focus.

This is the time to study and understand what success looks like and how you plan to get there. It is not the time for pie-in-the-sky dreaming. Instead, focus intensely on where you can find strategic advantages and what the first year of your business should look like.

Starting and scaling a business is not for the faint of heart. It requires risk and focus while maintaining strong ethical standards.

Being prepared helps you recognize when it is best to fold on an opportunity and when it is time to shove all-in.

KEYWORDS: business practices restoration business development restoration business growth restoration business strategy risk management

Share This Story

Looking for a reprint of this article?
From high-res PDFs to custom plaques, order your copy today!

Eric Malone brings more than 31 years of leadership experience in the cleaning and restoration industry. A respected industry veteran, Eric has spent his career guiding teams, elevating operational standards, and fostering franchise success across the country. He is also a Doctoral Candidate in Strategic Leadership, blending academic insight with decades of hands-on industry expertise. In his role as Director of Training and Technical Services at Voda Cleaning & Restoration, Eric is dedicated to advancing technician education, strengthening franchise capabilities, and ensuring exceptional service delivery system-wide.

Recommended Content

JOIN TODAY
To unlock your recommendations.

Already have an account? Sign In

  • House fire before and after

    Cleaning Isn't Clearance: The Next Evolution in Fire Restoration

    Learn why fire restoration goes far beyond cleaning and...
    Odor Removal
    By: Kevin Coy
  • Women in Restoration Award Winner: Meredith Truitt

    Introducing R&R's 2026 Women in Restoration Award Winner, Meredith Truitt!

    Meet Meredith Truitt, R&R’s 2026 Women in Restoration...
    Restoration Training/Education
    By: Kayla McGowan
  • Digital view of the United States with a Hurricane and coding

    Is Your Restoration Technology Ready for the Upcoming Hurricane Season?

    Here’s how restoration contractors can prepare their...
    Catastrophe Restoration
    By: Taylor Carmichael
You must login or register in order to post a comment.

Report Abusive Comment

Manage My Account
  • Join Restoration & Remediation
  • Manage My Preferences
  • Customer Service

More Videos

Sponsored Content

Sponsored Content is a special paid section where industry companies provide high quality, objective, non-commercial content around topics of interest to the Restoration & Remediation audience. All Sponsored Content is supplied by the advertising company and any opinions expressed in this article are those of the author and not necessarily reflect the views of Restoration & Remediation or its parent company, BNP Media. Interested in participating in our Sponsored Content section? Contact your local rep!

close
  • 5 Questions to Shape Your 2027 Plan
    Sponsored byVioland Management Associates

    Five Questions That Should Shape Every Restoration Company’s 2027 Plan

  • Violand business coaching
    Sponsored byVioland Management Associates

    The Conversation Most Owners Wait Too Long to Have

Popular Stories

October 2026 Editor's Note: An Open Letter to the Restoration Industry

An Open Letter to the Restoration Industry

Sacramento Capitol Building

New California Wildfire Smoke Laws: Is the Restoration Industry Ready?

Ask Annissa: The Human Side of Fire Restoration

The Human Side of Fire Restoration

Events

May 19, 2026

Hurricane Response: What’s Changed, Who’s at Risk, and How to Scale Without Breaking

On Demand Hurricane season isn’t what it used to be, and neither is disaster response. In this webinar, our panel will break down what’s changed for hurricane response, and how restorers can scale responsibly without sacrificing their safety, retention, or profitability.

December 10, 2026

Fire Damage Restoration: What We Know, What We Don’t, and What Comes Next

LIVE: December 10, 2026 at 2 PM EST This webinar brings together restoration, industrial hygienists, and safety experts for a practical discussion on what happens from the moment a property is assessed for fire damage through final clearance.

View All Submit An Event

Poll

What is Your Primary Service Offering

What is your primary service offering for your business?
View Results Poll Archive

Products

2026 National Renovation and Insurance Repair Estimator

2026 National Renovation and Insurance Repair Estimator

Current prices in dollars and cents and detailed descriptions for hard-to-find items needed on most insurance, repair, remodeling, and renovation jobs. All price items include labor, material, and equipment breakouts, plus special charts that tell you exactly how these costs are calculated. Includes many reinstall/salvage cost estimates, hundreds of sample product images and unique architectural items.ISBN 978-1-57218-405-3

 

 

See More Products

Submit Your New Product/Technology to R&R!

Would you like to promote a new restoration, remediation or cleaning product/technology with Restoration & Remediation? Fill out the question below to start your submission:

Related Articles

  • Ask the Expert Q&A: Building a Restoration Business That Can Succeed Without You

    Building a Restoration Business That Can Succeed Without You

    See More
  • vvault military school

    Violand Vault: Building a Business Legacy

    See More
  • Ask the Expert: Training & Trust when Building a Business

    Training & Trust when Building a Business

    See More

Related Products

See More Products
  • fires out.jpg

    Fire’s Out, Now What? Vol. I & II

  • More-Answers---Part-1.gif

    More Answers Than You Have Questions About Carpet Cleaning Vol. 1

  • More-Answers---Part-2.gif

    More Answers Than You Have Questions About Carpet Cleaning Vol. 2

See More Products

Events

View AllSubmit An Event
  • December 10, 2026

    Fire Damage Restoration: What We Know, What We Don’t, and What Comes Next

    LIVE: December 10, 2026 at 2 PM EST This webinar brings together restoration, industrial hygienists, and safety experts for a practical discussion on what happens from the moment a property is assessed for fire damage through final clearance.
View AllSubmit An Event
×

Stay in the know on the latest restoration & cleaning industry trends.

Get tailored content delivered your way.

JOIN TODAY!
  • RESOURCES
    • Advertise
    • Contact Us
    • Directories
    • Store
    • Want More
    • Submit a Press Release
  • JOIN TODAY
    • Create Account
    • Newsletters
    • Customer Service
    • Manage Preferences
  • SERVICES
    • Reprints
    • Marketing Services
    • Market Research
    • List Rental
    • Survey/Respondent Access
  • STAY CONNECTED
    • LinkedIn
    • Facebook
    • Instagram
    • YouTube
    • X (Twitter)
  • PRIVACY
    • PRIVACY POLICY
    • TERMS & CONDITIONS
    • DO NOT SELL MY PERSONAL INFORMATION
    • PRIVACY REQUEST
    • ACCESSIBILITY

Copyright ©2026. All Rights Reserved BNP Media, Inc. and BNP Media II, LLC.

Design, CMS, Hosting & Web Development :: ePublishing