Managing Your Restoration Business

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San Diego, California may not be the first city that comes to mind when you think of the restoration industry. A dry desert climate, surfing and the Pacific Ocean typically come to mind first. In the small East San Diego County town of Lakeside, best known for its rodeo and small town charm, the first meeting for The Restoration Association was held on March 21st, 2018.

The promise of automated job data collection goes back many years, but it’s finally happening, thanks to Bluetooth technology.

Fair warning, I’m going to go off on a bit of a rant. Not because I want to, but I honestly need to find new ways to actually get the attention of a restoration company owner. 

Does your company use PPE bags? This term refers to what is usually a large duffel bag or plastic container, utilized to organize personal protective equipment for employees.

In the March issue of R&R, Phil walked through his industry predictions from 2018 and revealed how he scored on each. His predictions included labor shortages and wage increases, industry pricing challenges, more TPA influence, growth of outside groups, and projections on weather-related events. To see how he fared, check out his March article! This month, he’s sharing his predictions for 2019!

I hate being backed into a corner. Whether it’s an employee trying to hold you hostage for a raise or an insurance adjuster standing his ground on the payment of a claim, there is a feeling of helplessness and lack of control which is enough to drive most Type A personalities crazy. This can lead to anger, resentment, and more often than not, regrettable actions.

Are restoration contractors unethical for making a profit? Absolutely not. Good restoration professionals are not "ambulance chasers". Profits make it possible for the training, equipment, and professional personnel needed to be there for people when they are needed the most. Annissa explains more about it in this week's Ask Annissa.