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Home » Topics » Managing Your Restoration Business

Managing Your Restoration Business
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xactimate commandments

The 10 Commandments of Xactimate Estimating Success

Jon Isaacson
Jon Isaacson
September 27, 2018
No Comments
Learn the secrets to success writing insurance claims with the Xactimate estimating platform.
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Restoration training

R&R Q&A: Appropriate Training, Ultimate Success

September 25, 2018
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It’s no secret training is a critical element to any company’s success. Yet, when work gets busy, training seems to fall to the wayside, and ends up forgotten. 


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Photos courtesy of Baxter Construction

My Five Sons: Growth, Learning, and Diversification

Update to a 2015 article on the Baxter family!
September 24, 2018
No Comments

In November of 2015, R&R shared the story of a remarkable family-owned restoration company in Yakima, Wash. Baxter Construction celebrated its 20th anniversary that year, and has since continued to grow, expand, and diversify, thanks to the various passions of a family of men.


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Restorers Perspective

Restorer's Perspective: Reducing Dependency on TPAs & Program Work

Gerry Edtl
September 20, 2018
No Comments

Before I answer the question posed in the title, I want to challenge you to consider why you need an alternative. Third Party Administrators (TPAs) are not your friends. Friends don’t let friends “go broke tired.”


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after the disaster

After the Disaster: Providing Restoration Solutions, Not Suggestions

Jeff Coats
September 18, 2018
No Comments
By communicating potential water damage and flooding issues with your customers, you will become their one-stop source providing solutions, not suggestions.
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annissa motivation

Ask Annissa: Motivating Employees in Your Restoration Business

Annissa Coy
Annissa Coy
September 13, 2018
No Comments
It's a common question in the restoration industry: how do you keep your employees motivated to do good work, and have a good work ethic?
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The Great Gamble

The Great Gamble

Timothy E. Hull
Timothy E. Hull CR
September 11, 2018
No Comments

If Hurricane Matthew would have taken a more westerly track by just 30 or 40 miles it probably would have been the largest natural catastrophe the East Coast has seen since Hurricane Andrew in 1992.


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9/11

9/11: Forever in our Hearts & Minds as Americans & Restorers | Restoring Success

Lisa Lavender
Lisa Lavender M.T.R., M.F.S.R., M.W.R.
September 11, 2018
No Comments
This year marks the 17 years since the 9/11 Terror Attacks. As an American ... and a restorer, there are lessons to be learned on compassion and tragedy.
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blockchain

Blockchain: The Future of Business Innovation or Disaster Waiting to Happen?

Patrick Watson
September 11, 2018
No Comments

Every now and then the word “blockchain” appears somewhere in our daily life. It’s is almost always associated with getting fabulously rich, staggeringly poor or in some James Bond style theft of a large sum of money, a person with a Russian sounding last name hiding out in a 2nd world country.


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4 Stages of Saving a Failing Business | Part 1

4 Stages of Saving a Failing Business | Part 1

Timothy E. Hull
Timothy E. Hull CR
August 27, 2018
No Comments

Almost seven years ago, during the later hours of a Friday afternoon, I was wrapping up some paperwork and feeling pretty good about the progress of the week. My wife and I had a sitter lined up for the evening, and I was looking forward to date night with dinner and a ballgame. 


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Register for Webinar - Hurricane Response: What's Changed, Who's at Risk, and How to Scale without Breaking

Events

May 19, 2026

Hurricane Response: What’s Changed, Who’s at Risk, and How to Scale Without Breaking

This webinar is part of the Preparing to Respond: Hurricanes series.  

Hurricane season isn’t what it used to be, and neither is disaster response. In this webinar, an expert‑led panel will break down what’s changed for hurricane response, and how restorers can scale responsibly without sacrificing their safety, retention, or profitability.

June 16, 2026

Connecting the Field, Office, and Carriers: How to Streamline Claims with Better Data and Communication

The modern claims ecosystem depends on seamless integration between the field, office, and carrier. Learn how a unified “golden thread” of communication transforms fragmented workflows into a transparent, high-performance process.

September 9, 2026

The Experience Convention and Trade Show

The Experience Convention & Trade Show logoThe Experience Convention and Trade Show unites the cleaning, restoration, inspection, indoor air quality, and HVAC industries through hands-on education, live demonstrations, and high-impact networking. Attendees gain practical skills, business insight, and connections that elevate industry standards and drive growth.

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The Cleaning, Restoration, Inspection, and Safety Glossary

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Hurricane Month - How Restoration Professionals Can Prepare Before the Storm

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