The restoration industry gives business owners a very unique opportunity. You can create an amazing business that pays you very well while providing services that can help a family or a community in need.
As a leader in an organization, positive self-talk and focus on a successful vision that you control is important to your effectiveness and ability to engage the team in the thriving future ahead, the vision.
As I read the email from the desk adjuster who was stationed over 1,000 miles away from the claim location, a series of questions flooded my mind. I suspect that most restorers in this predicament would have thoughts along the same lines.
Instead of complaining and belly-aching on the back end during a 6-month standoff with an adjuster, what if we learned to negotiate and build relationships up front?
Just the other day, my kitchen faucet started leaking. It was a familiar leak. I had seen it happen before, shortly after we built our home. The first time it occurred, the plumber who did the original installation came and fixed it under warranty.