Ask Annissa: How NOT to Respond to Coronavirus Disinfection Requests

Annissa has been flooded with emails and texts about the coronavirus outbreak. The biggest question is how contractors can help. This is a multi-faceted question, and a lot of things to consider.

First please be safe and have the proper PPE. Take a deep breath and know you are not alone. We are in this together, as a restoration community.

We have talked a lot about what to do when it comes to helping deal with the coronavirus outbreak. In this video, Annissa addresses what not to do - especially what to say when advertising your services and what to put in your contracts. Certain language can really get you in trouble!

Annissa Coy is a well-trained and highly skilled professional with more than two decades of experience in the cleaning and restoration industry and the co-creator of Firehouse Education and Mobile Cleaning Systems. She was also the winner of R&R’s inaugural Recognizing Women in Restoration award in 2017. Be sure to check out Annissa’s weekly videos on www.randrmagonline.com! Have a question for Annissa? E-mail her at Annissa@firehouseeducation.com.

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