Mentoring owners of small businesses in the indoor air quality industry (IAQ) is what the National Organization of Remediators and Mold Inspectors (NORMI) has been doing for more than 16 years. It is true, the organization is a training and certifying trade association, but it's not just about getting certified—it's about building a successful business.
Fire chasing in the restoration industry is a very hot topic, pun not totally intended. Chasing fires presents ethical issues, among other things. In this week’s video, Annissa has tips for how to get literally buried in fire damage restoration work without going on a single chase.
When I picked up a pack of strawberries at the grocery store, I stood there for a moment and smelled their fresh aromas and examined how beautifully red they were. I could almost taste how juicy and sweet they would be.
If you are excellent to your people, your people will be excellent to your clients, word will spread and you should have a great shot at remaining competitive as you work with your team to adapt to ongoing challenges and evolutions in the market.
Emotional discounting is when we start abandoning business models and pricing structures and allow emotions to drive or impact our revenue, prices, and decisions.
RSS
