Each of the attributes we’ve covered in this series on Emotional Intelligence (EQ) builds on the others. That is certainly the case with this fourth and final installment where we cover the element of Relationship Management.
While neither us nor the U.S. Government have the answers to everything, and life is feeling pretty unpredictable, the future of your business doesn't have to feel so uncertain. Watch this video to find out more!
In this Ask the Expert interview, Core Group CEO Dan Cassara talks about the place he sees for preferred vendor networks, programs, and other organizations in today's restoration industry.
Think you can’t give yourself a short vacation because the stakes are too high? You’re wrong. Those high stakes are precisely why you must take a break.
Fires, floods, and landslides are devastating. After taking all possible measures to get people through these disasters safely, the next step is to assess the physical damage to properties. A fast and professional response in these situations is J&M Keystone’s specialty.
I laugh a little to myself when I look back at some of R&R’s final articles of 2019. Several revolved around industry trends and predictions for the year to come. No one could have predicted what actually lay ahead for all of us.
COVID-19 has put the cleaning, restoration, and insurance businesses on a wild ride. As you’ve heard me say time and time again, the vast majority of restorers are not adequately insured today for biohazards in general; coronavirus just made things worse.
As the president and CEO of a franchise brand, I have been asked for a few thoughts on franchising and how a franchise might be a good or bad decision for a carpet cleaner, restorer, or fire-in-the-belly entrepreneur ready to tell their boss to “pound sand!” and go it alone as a business owner.
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