Managing Your Restoration BusinessAsk Annissa

Ask Annissa: Fueling Restoration Referrals With Insurance-Side Relationships

Ask Annissa

By Annissa Coy
December 22, 2021

In this episode of Ask Annissa, Annissa Coy responds to a comment on a previous video. She expands on her position on collaborating with the insurance side in the interest of the customer, without “selling out.” Coy discusses creating symbiotic relationships with insurance adjusters and agents to create referral pipelines without leveraging third-party administrators (TPAs).

KEYWORDS: customer service insurance adjusters insurance claims restoration business development restoration contractors

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Annissa Coy is a well-trained and highly skilled professional with more than two decades of experience in the cleaning and restoration industry and the co-creator of Firehouse Education and Mobile Cleaning Systems. She was also the winner of R&R’s inaugural Recognizing Women in Restoration award in 2017. Be sure to check out Annissa’s weekly videos on www.randrmagonline.com! Have a question for Annissa? E-mail her at Annissa@firehouseeducation.com.

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