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Home » working with carriers

Articles Tagged with ''working with carriers''

A claims binder and restoration equipment come together in a jobsite setting, representing the relationship between third-party administrators and restoration professionals

Third-Party Administrators in Restoration: The Good, the Bad, and What Comes Next

Learn how TPAs helped restoration grow and why contractors need to prepare for a changing market
Andrew Dobson
Andrew Dobson
October 7, 2026
No Comments

Here’s how TPAs helped transform the restoration industry and why restorers must balance program compliance with their sales, growth, and customer experience. 


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The military logbook on the flight line, the physical file entering the digital review process, and the finished evidence package on the other side.

The Job Isn’t the Deliverable. The Documentation is.

Scope approval, supplements, and profitability are critical for defensible restoration files
Shawn Hester
Shawn Hester
September 30, 2026
No Comments

Restoration companies can perform the work correctly and leave money on the table because their file cannot support the work performed. With the claims process evolving, restorers need to rethink how they manage the project, estimate, and work with the carrier.


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Restoration and cleaning professionals participate in a classroom training session focused on water damage restoration processes, equipment, and industry best practices

The Training Dilemma: Turning Technician Training from an Expense to an Asset

How restorers and cleaners can rethink training costs to support quality, productivity, and growth
Bill Luallen
September 29, 2026
No Comments

Here’s how cleaners and restorers can rethink their technicians’ training cost as a quality that supports fewer callbacks, better workmanship, and stronger productivity.


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letter blocks that spell "audit"

How Many Times Does Your Restoration Team Touch the Same Insurance Claim?

An easy 10-claim audit can help restorers uncover rework, gaps, and losses
Dalton Gregory
Dalton Gregory
August 21, 2026
No Comments

Learn how a simple 10-claim audit can help restorers reduce their claim rework, improve workflows, and utilize their estimators to their maximum capacity. 


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Technical Tip Tuesday: Looking Beyond the Visible Damage in Restoration Claims
Technical Tip Tuesday Presented by iGuide

Looking Beyond the Visible Damage in Restoration Claims

How documentation improves communication, claims, and decision-making in restoration
Kayla McGowan
Kayla McGowan
July 28, 2026
No Comments

Here’s how comprehensive documentation, digital tools, and virtual tours help restorers strengthen their claims, uncover hidden details, and improve communication. 



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Technical Tip Tuesday: Creating a Single Source of Truth for Restoration Projects
Technical Tip Tuesday Presented by iGuide

Creating a Single Source of Truth for Restoration Projects

Centralized documentation helps improve collaboration, communication, and project consistency
Kayla McGowan
Kayla McGowan
July 21, 2026
No Comments

Learn how centralized virtual tours, documentation, and digital tools help restorers improve collaboration, communication, and project management. 


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living room after Katrina

After a Hurricane, Dry Does Not Mean Safe

Learn why testing, verification, and strategy are essential to hurricane recovery
Scott West
Scott West
July 16, 2026
No Comments

Learn why dry does not always mean safe, especially after a hurricane. Here’s how testing, verification, and strategy improve project outcomes in restoration. 


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Technical Tip Tuesday: Speeding Up Claims with Instant Sketch and ESX Delivery
Technical Tip Tuesday Presented by iGuide

Speeding Up Claims with Instant Sketch and ESX Delivery

Faster documentation improves collaboration, communication, and claims efficiency
Kayla McGowan
Kayla McGowan
July 15, 2026
No Comments

Here’s how tools like Insta Sketch and rapid ESX help restorers improve their documentation, streamline the claims process, and project completion.  


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Tech Tip Tuesday
Technical Tip Tuesday Presented by iGuide

Leveraging 360° Virtual Tours to Speed Up Claims

Learn how 360 virtual tours help restorers improve their communication, documentation, and collaboration during the claims process
Kayla McGowan
Kayla McGowan
July 7, 2026
No Comments

360 virtual tours go far beyond a documentation tool Here’s how restorers can use them to improve their communication with customers and adjusters, streamline their processes, and accelerate approvals.


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Restoration contractor at desk reviewing documentation with restoration technicians working in the background

The Hidden Cost of Chaos: Why Restoration Companies Lose Money

How documentation gaps, communication breakdowns, and estimating errors can quietly erode restorers’ profitability
Chris Alleyne
Chris Alleyne
June 30, 2026
No Comments

Learn how documentation failures, estimating errors, and communication gaps can create hidden costs and reduce profitability for restoration companies.


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