Welcome to a brand new video series brought to you by R&R and Violand Management Associates! The Violand Vault was created to bring you wisdom and insight from some of the industry's leading consultants and advisors. These bimonthly videos will dive deeper into topics covered in the print and digital edition of R&R, and address other topics currently trending in the restoration industry.
While neither us nor the U.S. Government have the answers to everything, and life is feeling pretty unpredictable, the future of your business doesn't have to feel so uncertain. Watch this video to find out more!
Should you physically beat up your customers? Of course not. If your employees are beating up customers in order to enforce company policy, clearly they haven't been taught the skills of effective decision making.