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Home » Topics » Restoration Industry Top Stories

Restoration Industry Top Stories
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Technical Tip Tuesday: The Most Overlooked PPE in Restoration Jobs
Technical Tip Tuesday Presented by Signal Restoration

The Most Overlooked PPE in Restoration Jobs

Barry Rice of Signal Restoration shares why safety boots, gloves, and respirators still get missed
Kayla McGowan
Kayla McGowan
January 13, 2026
No Comments

Safety starts with the basics, but critical PPE is still getting overlooked on restoration jobsites. Barry Rice, CSP, of Signal Restoration shares why and how simple and consistent safety habits can close that gap. 




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construction worker shows the city inspector around the retail space

Struggling to Close on Commercial Restoration Jobs? Focus on Business Interruption.

Downtime, not damage, is the real risk for commercial clients and that’s what they care about.
Mike Allred
Mike Allred
January 12, 2026
No Comments

Commercial clients don’t fear the damage; they fear the downtime. Here’s why positioning business interruption as a strategic priority helps elevate trust, value, and wins you jobs.


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construction worker using smartphone over architectural plans

Estimate Like a Pro: Why Soft Costs Matter in Restoration Projects

Beyond labor and materials, you must factor in indirect costs for accurate estimates.
Sean Scott
Sean M. Scott
January 9, 2026
No Comments

Restoration estimates often overlook the soft costs like insurance, bonds, and management fees. Here’s why these factors matter and how you can include them in Xactimate. 


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Ask Annissa: Safely Cleaning Smoke-Affected Crystals and Coral
Ask Annissa

Safely Cleaning Smoke-Affected Crystals and Coral

When handling delicates that are smoke damaged, what’s best? Ultrasonic or Manual?
Annissa Coy
Annissa Coy
January 8, 2026
No Comments

Have you wondered how you can effectively clean smoke-affected crystals and coral? Annissa Coy shares why client onboarding matters and offers safe, gentle cleaning methods for these specialty items. 



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Ask the Expert: How Drones Can Transform the Restoration Claims Process
Ask the Expert

How Drones Can Transform the Restoration Claims Process

Boost your efficiency, safety, and claims accuracy with drone technology
Kayla McGowan
Kayla McGowan
January 7, 2026
No Comments
Drones can change the way the restoration industry handles the claims process. By improving inspections, documentation, and disaster response. 
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Ask the Expert Q&A: Safety, Leadership & Restoration Excellence
Ask the Expert

Safety, Leadership & Restoration Excellence

Dan Derbes shares How the Navy’s values shape safety, customer care, and innovation for his career in the restoration industry.
Kayla McGowan
Kayla McGowan
January 7, 2026
No Comments

Dan Derbes of Lightspeed Restoration shares how his Navy service drives a mission-focused approach to home safety, operational excellence, and customer care.




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Northern Hawk Owl

Strategic Lessons from the Owl for Commercial Sales in Restoration

Why Patience, Precision, and Awareness Win in Commercial Restoration Sales
Rob Curran
Rob Curran
January 6, 2026
No Comments

Commercial Sales isn’t about chasing, it’s about strategy. Learn how adopting an owl’s mindset can transform your approach to timing, trust, and execution. 


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A flooded basement after an irrigation leak

Stop Using the “Drink Test” for Water Loss Classification

Water damage categories are about contamination, not whether you’d drink it or not.
Lorne McIntyre
Lorne McIntyre CR
January 5, 2026
No Comments

The ANSI/IICRC S500 Standard doesn’t rely on whether you’d drink the water or not. Learn about the real factors that define Category 1, 2, and 3, and why the “drink test” can cost you. 


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How to Integrate Mental Resilience into Your Biohazard Cleanup Protocols
Ask the Expert

How to Integrate Mental Resilience into Your Biohazard Cleanup Protocols

Jordan Frady shares his insights on biohazard safety, misconceptions and emotional well-being
Kayla McGowan
Kayla McGowan
January 2, 2026
No Comments

Certified Trauma and Biohazard Specialist Jordan Frady discusses protocols, misconceptions and mental strategies for success in biohazard cleanup.




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2025 Year In Review

2025 Restoration Industry Year in Review

A year of growth, technology adoption, advocacy wins and resilience shaping the future of the restoration industry
Kayla McGowan
Kayla McGowan
December 30, 2025
No Comments

Learn about this year’s trends, market growth, technology breakthroughs and advocacy highlights that defined 2025. Plus, see what’s next for 2026. 


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June 16, 2026

Connecting the Field, Office, and Carriers: How to Streamline Claims with Better Data and Communication

The modern claims ecosystem depends on seamless integration between the field, office, and carrier. Learn how a unified “golden thread” of communication transforms fragmented workflows into a transparent, high-performance process.

September 9, 2026

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