Restoration Industry Top Stories

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Learn how restoration companies can bridge the soft skills gap with better training, technology adoption and customer-focused communication. 

Annissa Coy explains how to protect your restoration company when clients move their cleaned contents to their own storage.

Here are five powerful sales lessons that were learned from real-world interactions, not from a podium or playbook.

Learn why and how improper documentation can derail large restoration jobs and how you can capture accurate data every time.

Air Force veteran Joe Bennett of Lightspeed Restoration shares how military discipline, green practices and team training drive success in the restoration industry. 

Learn why restoration companies need to define a customer avatar before launching ads or marketing campaigns.

Bud Summers of PuroClean shares how restoration companies can prepare for future disasters by leveraging technology, working through workforce solutions and building a strategic plan.

Stefan Figley of 1-800-Packouts explains how to safeguard belongings from freeze damage, prioritize recovery and prevent loss during winter emergencies.

Carmen Coleman of ServiceMaster explains how technology, data and proactive planning are reshaping the way we respond to CAT events like hurricanes, fires and other major disasters.

Chris Tilkov shares how Xactimate and modern estimating tools leverage technology for better documentation, compliance and scalable workflows.