We certainly don’t mean to reference ole’ Bill Shakespeare here, but what better way to introduce a common dilemma that many cleaning and restoration business owners are weighing every day: franchise or don’t franchise?
A lot of companies wait for the phone to ring from an adjuster for a new job or for a program to send them a new job. That’s not necessarily the best way to go about securing work.
Programs have been around since the 1990’s and there has certainly been a lot of discussion as to the good points and the, well, not so good points that pertain to them.
When Tim Ferriss, best-selling author of The 4-hour Work Week, told an intern to find three possible movie theaters to rent out for the James Bond premiere of Quantum of Solace as a “thank you” to his readers, he explained exactly what he needed.
Why is it so hard to find a good roofer after a big hail or windstorm hits? That's a question many of us who have worked "storm duty" have pondered, much to our dismay.
Have you ever wondered why people get upset with you on a
job that you are doing for them? Do you wonder if they think that their
job is the only one you have to do? Do you wonder if they really care what
you are doing to advance their job completion when you are not on their
jobsite? Do you think that they would feel differently if they knew what was
going on with their job?
Chances are, if the adjuster and contractor aren’t working
well together on a particular project, the customer isn’t going to be very
pleased with the end result. Based on this alone, it’s important for adjusters
and contractors to cooperate, communicate and work together to ensure that the
project gets done well, the customer is satisfied and any other details are
worked out accordingly.
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