Managing Your Restoration Business

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I have been active in the restoration industry for over 23 years. The past 13 years have been spent as an advisor to restoration companies in North American and, more recently, Australia.

When your past customers are asked for a recommendation, will your business be top of mind? 

In every industry, there are business owners who are hands-on, deeply involved in the day-to-day operations and will be so until the day they die, no matter how successful they become.

In 2010, R&R sat down with Kent Berg, director of the National Institute of Decontamination Specialists and founder of the American Bio-recovery Association, to hear what he had to say about the state of the bio-recovery industry.

Last year, R&R asked some of the industry’s foremost manufacturers to describe some of what goes on behind the scenes when it comes to developing software for the restoration contractor.

In my years of working with restoration companies in the U.S., Canada, the U.K. and Australia, one of the most common threads tying them together is...

Most of us have been exposed to the Golden Rule: Do unto others as you would have others do unto you.

The problem is that a lot of owners are deciding how to handle their business tax situation way past the point where they could have really had a meaningful impact on what they will have to pay.

Most of the companies I met with in 2010 were not doing the amount of business they want to do and need to do. I can guarantee that you also will not get what you want and what you need unless you change your efforts in 2011.

J.C. Restoration, Inc. is a business that thrives on unexpected emergencies. But nothing happens by chance when it comes to managing the company’s fleet of 40 vehicles.