Restoration logo
search
cart
facebook twitter linkedin youtube
  • Sign In
  • Join Today
  • Sign Out
  • My Account
Restoration logo
  • NEWS
  • PRODUCTS
    • New Products & Technologies
    • Submit Your Product
    • Interactive Product Spotlights
  • CATASTROPHE
    • Fire
    • Hurricane
  • TOPICS
    • Latinos in Restoration
    • Cleaning & Sanitation
    • Contamination
    • Contractor Safety
    • Contents
    • Fire & Smoke
    • Mold
    • Odor
    • Recon & Reno
    • Water
  • EDUCATION
    • Training & Education
    • Business Management
    • Insurance/Legal Matters
    • KnowHow
    • Podcasts
    • Webinars
    • Whitepapers
    • Industry Events
    • Sponsor Insights
    • Ask R&R AI
  • VIDEOS
    • Ask the Expert
    • Ask Annissa
    • Marketing Monday
    • Tech Tip Tuesday
  • BUYER'S GUIDE
  • THE EXPERIENCE
    • Convention & Trade Show
    • R&R Special Issue
  • ABOUT
    • Contact
    • Advertise
  • JOIN
Managing Your Restoration Business

Culture is Contagious

A company's culture reaches far beyond the office walls, and can make a big difference in the success of your business.

By Michelle Blevins
culture is contagious
May 25, 2016

I think some CEO's might scoff a bit at the notion of having good company culture thinking it's not important, there's no time for that, or it's just another ploy to make millennials happy. But listen up. I'm not talking a varying demographic of employees, I'm talking about the feel and essence of your company. How do your employees feel about working there? What value does the company add to their lives, not just the lives of your restoration and remediation customers? And ... what does the public know about your company? A company's culture reaches far beyond the office walls, and can make a big difference in the success of your business.

From the Employee Side

Have you ever read an article about what Google's offices look like? Or did you know Southwest allows their employees to go the extra mile without needing approval from upper tiers of management? Or, let's talk Twitter. They offer free meals to employees, unlimited vacation, and even yoga classes. 

No, I'm not saying you need to do those things for your employees. In fact, there are better ways to build value into your company, and give your employees a sense of pride to be part of an organization that is more about the bottom line. For example:

  • 1-800-PACK-RAT: They are encouraging their employees to support Red Nose Day. This is what social media experts mean when they say your feeds shouldn't be all ads! This campaign is a perfect way to break up the 1-800-PACK-RAT plugs by making the company more personable, and letting the employees have fun -- and add value and meaning to their job, all at once.
  • Berks Fire Water Restorations: Berks Fire Water Restorations in Reading, Penn., has major involvement in the local community. In fact, in every newsletter from the company, they talk about how they're "Out & About in the Community" and share their recent work outside the restoration world -- like sponsoring a reading day, working with a local animal rescue league, and more. Finding value in your community gives your employee and company more value than ever. Plus, a lot of incentives for employees to maintain safety records and help the company be successful as a whole. 
  • Next Gear Solutions: Check out this amazing video called "We Are Next Gear." Whoa, more than just software, huh? They actually give their employees paid time every year to do work for the charity or organization of their choice! Plus, employees at Next Gear take on projects together. And mixed in with those little peeks of office fun, I'm sure there is a lot of work going on, too. I've heard other pretty amazing things about how employees are treated at Next Gear. It's safe to say people who work there are valued by people at the top.
  • ICC Restoration & Cleaning Services: For starters, you don't win a Better Business Bureau Torch Award for Ethics without having a good internal company structure, and happy employees. This company also knows how to have a little fun at work. During a recent monthly meeting, they did a team-building activity: volley a ball back and forth while walking to a target, then sinking the ball into the basket.

Those are just a small picking of MANY restoration companies, suppliers, and manufacturers who have company culture nailed. I promise I'm not trying to leave anyone out, just want to give solid examples of what some other companies are doing to build culture. Obviously, some of those techniques are simpler than others. Plus, while some techniques might work for one company, they may not work for the next. That's the beauty of culture: it's unique to you.

Bottom line: Culture is contagious. the more your employees rave about working for you because of the value your company culture adds to their lives, the more success your company will achieve. Believe it or not, the more you let up on your employees and trust them, the more work the good employees will do for you. If someone is taking advantage of the good things your company offers, maybe it is time for them to move on.

How does your company embrace culture?

Looking for quick answers on restoration, remediation and cleaning topics?
Try Ask R&R, our new smart AI search tool.
Ask R&R →

KEYWORDS: company culture Next Gear Solutions

Share This Story

Michelle blevins headshot 200px

Michelle Blevins is the former Editor-in-Chief of Restoration & Remediation. From April 2015 through July 2021, Michelle oversaw all of the editorial content and focused on multimedia efforts for the brand.

You must login or register in order to post a comment.

Report Abusive Comment

Recent Comments

projektrestoration

article review`

Agility

Information

Thanks for sharing this with us here....

Manage My Account
  • Join Restoration & Remediation
  • Manage My Preferences
  • Customer Service

More Videos

Sponsored Content

Sponsored Content is a special paid section where industry companies provide high quality, objective, non-commercial content around topics of interest to the Restoration & Remediation audience. All Sponsored Content is supplied by the advertising company and any opinions expressed in this article are those of the author and not necessarily reflect the views of Restoration & Remediation or its parent company, BNP Media. Interested in participating in our Sponsored Content section? Contact your local rep!

close
  • 5 Questions to Shape Your 2027 Plan
    Sponsored byVioland Management Associates

    Five Questions That Should Shape Every Restoration Company’s 2027 Plan

  • Violand business coaching
    Sponsored byVioland Management Associates

    The Conversation Most Owners Wait Too Long to Have

Popular Stories

ask the expert

Fire Restoration Safety, Lessons, and Customer Service

October 2026 Editor's Note: An Open Letter to the Restoration Industry

An Open Letter to the Restoration Industry

Metal Gears with words printed on them

Beyond More Jobs: What It Takes to Scale a Restoration Business

Preparing to Respond: Fires

Events

May 19, 2026

Hurricane Response: What’s Changed, Who’s at Risk, and How to Scale Without Breaking

On Demand Hurricane season isn’t what it used to be, and neither is disaster response. In this webinar, our panel will break down what’s changed for hurricane response, and how restorers can scale responsibly without sacrificing their safety, retention, or profitability.

December 10, 2026

Fire Damage Restoration: What We Know, What We Don’t, and What Comes Next

LIVE: December 10, 2026 at 2 PM EST This webinar brings together restoration, industrial hygienists, and safety experts for a practical discussion on what happens from the moment a property is assessed for fire damage through final clearance.

View All Submit An Event

Poll

What is Your Primary Service Offering

What is your primary service offering for your business?
View Results Poll Archive

Products

2026 National Renovation and Insurance Repair Estimator

2026 National Renovation and Insurance Repair Estimator

Current prices in dollars and cents and detailed descriptions for hard-to-find items needed on most insurance, repair, remodeling, and renovation jobs. All price items include labor, material, and equipment breakouts, plus special charts that tell you exactly how these costs are calculated. Includes many reinstall/salvage cost estimates, hundreds of sample product images and unique architectural items.ISBN 978-1-57218-405-3

 

 

See More Products

Submit Your New Product/Technology to R&R!

Would you like to promote a new restoration, remediation or cleaning product/technology with Restoration & Remediation? Fill out the question below to start your submission:

×

Stay in the know on the latest restoration & cleaning industry trends.

Get tailored content delivered your way.

JOIN TODAY!
  • RESOURCES
    • Advertise
    • Contact Us
    • Directories
    • Store
    • Want More
    • Submit a Press Release
  • JOIN TODAY
    • Create Account
    • Newsletters
    • Customer Service
    • Manage Preferences
  • SERVICES
    • Reprints
    • Marketing Services
    • Market Research
    • List Rental
    • Survey/Respondent Access
  • STAY CONNECTED
    • LinkedIn
    • Facebook
    • Instagram
    • YouTube
    • X (Twitter)
  • PRIVACY
    • PRIVACY POLICY
    • TERMS & CONDITIONS
    • DO NOT SELL MY PERSONAL INFORMATION
    • PRIVACY REQUEST
    • ACCESSIBILITY

Copyright ©2026. All Rights Reserved BNP Media, Inc. and BNP Media II, LLC.

Design, CMS, Hosting & Web Development :: ePublishing