Items Tagged with 'company culture'

JoAnn Wiechmann of Blue Kangaroo Packoutz explains how empathy and emotional intelligence improve customer experience and strengthen restoration teams.

Managing a multi-generational restoration workforce requires strong culture, clear communication and ongoing support.

Kelley Dolan shares practical ways small businesses can engage teams and build culture, without big budgets.

In this month’s KnowHow Mission Critical Series, JaMar Plater shares how Thomasville Restoration scaled trust, transparency and tactical leadership to unite 150 employees around one mission.

Company culture isn’t about pizza parties; it’s the foundation that drives retention, results and revenue.

In this episode of Ask The Expert, Jorge and Michelle Gutierrez of SERVPRO reflect on their years in the restoration industry and how culture and community help shape their team.

Alexus Neidert of Thomasville Restoration discusses her journey, company culture, and what it takes to lead the next generation of restoration professionals.

Guarantee Restoration COO Marcie Richardson doesn’t just talk about values; she makes sure they’re lived out every day. Find out how her above-the-line leadership approach builds trust, accountability and resilience in the high-stakes world of restoration.

As 2024 ends, let’s reflect on the progress you made this year. From setting meaningful goals to embracing change, we dive in and review the strategies that helped you grow and prepare for an even better 2025.

The restoration industry, despite its rapid growth, faces a leadership crisis. Burnout, the influx of younger generations with different motivations, and a backlog of urgent tasks have left many asking: Who will lead tomorrow?