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Managing Your Restoration Business
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Honesty & Integrity: Unethical Conduct Destroys More than Business

Don't be a contractor who overpromises and under-delivers

March 17, 2016

It’s not enough to implement ethical principles into a business simply for show; these business morals must be ingrained in every employee and become part of your lasting business culture.

Ask Annissa: Dealing with Nightmare Clients (Part 1)

Educating your clients can help you avoid nightmare clients all together

Annissa Coy

March 16, 2016

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In this video, Annissa talks about the first of her three steps: Educate the client about your process.

Standard Operating Procedures Made Simple

Timothy E. Hull CR

March 14, 2016

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The most effective managers in business have the ability to take higher-level concepts and make them simple. And not just simple, but super simple, so any employee, regardless of their education or experience level, can understand and execute them.

Ask Annissa: Dealing with Nightmare Clients

Hint: It's not your client's fault, it's YOURS!

Annissa Coy

March 10, 2016

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This is the start of a new series! So be on the lookout for upcoming Ask Annissa columns on working effectively with clients from start to finish.

Next Gear Solutions Forms Strategic & Financial Partnership with Private Equity Firm

Serent Capital's investment aims to support Next Gear's continued growth in restoration software sector

March 10, 2016

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The investment will provide Next Gear with a strategic and capital partner to support continued growth.

Successfully Marketing Your Restoration Company on Social Media

Plus, 5 critical social media mistakes to avoid

Katie Harris

March 9, 2016

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Are you wondering “IF” you should be using social media to market your restoration business? The answer is a huge and resounding YES!

Restoring Success: 5 Steps to Balance Leadership & Technical Skills

Leaders need to find a balance between knowing the industry, and effectively leading their team

Lisa Lavender M.T.R., M.F.S.R., M.W.R.

March 4, 2016

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Operators of restoration companies (many considered small businesses and/or family businesses) need to seek balance between management skills, soft skills (leadership) and technical skills.

Cunninham-Avila-healthy-family-relationships

Part 4: Healthy Family Relationships

Jacob Avila M.B.A., D.P.P.D. Les Cunningham

March 1, 2016

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An important component of governance and also an excellent practice is to hold family business meetings. It is easy for families to be consumed by the day-to-day challenges of running the business, which often includes meetings that deal with the granular details of the business.

Remediation Niche market light environmental services

AdvantaClean: Finding & Mastering a Remediation Niche Market

AdvantaClean finds its own remediation space by offering “light environmental services”

Michelle Blevins

March 1, 2016

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Some markets in the U.S. are feeling a little saturated by restoration companies. It’s true, only the best and strongest survive – and perhaps in some capacity, the most creative.

Shared Spaces: Shaking Up the Restoration In-Office Experience

Could restoration companies benefit from a non-traditional workplace?

Jon Isaacson

February 24, 2016

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Could an open office concept help your restoration company's productivity, teamwork, and the overall culture of your company?

Dry or Demolish? Navigating the Complexities of Wall Cavity Restoration

Unlocking Efficiency in Water Damage Restoration

Catastrophe Panel – Back to the Basics Part 1

Events

September 3, 2025

The Experience Convention and Trade Show

Join us in Las Vegas for The Experience Convention & Trade Show, the leading event for cleaning, restoration, and remediation pros, packed with hands-on demos, expert speakers, and high-impact networking. Happening September 3–5, 2025 at Caesars Forum—this is where the industry comes to learn, connect, and grow!