When should you report a claim to your insurance company? Every claims adjuster will tell you “report all possible claims to us as soon as you can.” However, following their advice will usually turn out badly for a restoration firm.
The jobs are completed and you have sent your invoices out. Yet you continue to have invoices unpaid and can’t seem to track down where the payment is. Who has it? The insurance company, the insured, the mortgage company?
One of the topics we present to entrepreneurs through Violand Management Associates highlights five steps of management that small businesses owners experience as they grow. Based on the work of business guru Ram Charan, the presentation explains how the role of a business owner changes significantly as their company grows.
Languages and words evolve over time. For those in the restoration and remediation industry, along with cleaning professionals, carpet cleaners, and building managers, there is one word whose meaning seems to have changed three or four times . . . in just the past 25 years! That word is sustainability.
Take a moment to answer a few questions. How long do you think it takes to fully dry a structure? Do you believe you can do it in only three days? Does it just take longer? This topic has been plaguing restoration contractors for years. Now, it’s time to put the argument to rest once and for all, with the help of three drying experts.
What is company culture? The best definition I’ve seen so far is the set of shared attitudes, values, goals and practices that characterize an institution or organization. It’s that feeling you get when you walk through the company’s doors or interact with their staff. It’s the collection of priorities, values and beliefs driving the decisions that are made daily.
In the first article of this two-part series, we talked about difficult scenarios that arise when we are handling claims involving property owners, tenants, and others with shared responsibility in multi-family losses. In part two, we will take a closer look at the human element of handling specialty mold remediation cases.
Every year, R&R features articles talking about different trends in the restoration industry. Today, franchises are undoubtedly on the rise – but so is the number of independent companies taking steps to be more independent than ever by not participating in third party program work. In this article, two franchise owners and two independent restoration company owners share their thoughts from their side of the aisle.
When I was 18, I got my first car: a 1968 Chevelle Malibu, a classic muscle car with a big throaty engine. I painted it black, put on racing wheels, big wide tires and Gabriel Hijackers. I got so many speeding tickets, my home state of California sent me a letter ordering me to appear at a hearing and politely notifying me that my right to operate a motor vehicle was going to be revoked for six months.
RSS
