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Home » Topics » Featured Stories

Featured Stories
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Selling against the hustle

Selling Against the Hustle

Timothy E. Hull
Timothy E. Hull CR
December 11, 2018
No Comments

Just the other day, my kitchen faucet started leaking. It was a familiar leak. I had seen it happen before, shortly after we built our home. The first time it occurred, the plumber who did the original installation came and fixed it under warranty. 


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2018 State of the Industry

2018 State of the Restoration Industry

December 6, 2018
No Comments

Adaptation is the name of the game in business today. Technology is growing at neck-breaking speed and much of the U.S. economy is booming, including the construction industry as a whole. 


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Passley Flood House Training

Restoration Professional Preferences in Receiving Flood House Training

Craig Evans Passley
December 1, 2018
One Comment

Flood houses are valuable educational resources for restoration professionals to better understand post-disaster conditions inside building structures and receive hands-on training. 


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Envisioning your future

Envisioning the Future of Your Restoration Business

Tom Cline
November 18, 2018
No Comments

At this time of year, along with developing your business plan for the coming year, you should be reviewing your company’s Mission (or Core Purpose) statement, Vision statement, and list of Core Values.


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Xactimate

Restorer's Perspective: The 3 R's of Mastering Xactimate for Beginners

Success in property restoration for insurance claims starts with Xactimate estimating mastery.
Jon Isaacson
Jon Isaacson
November 13, 2018
No Comments

If you work with insurance claims, you will want to familiarize yourself with writing and reading Xactimate estimates. This is true whether you are an adjuster or a restoration professional. Xactimate has become the standard for the majority of insurance carriers and third-party administrators (TPAs). If you are new to Xactimate we have three tips that will help you master best practices for this estimating platform.


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Photos courtesy of Wagner Meters

Mold & IAQ Inspections: Embracing Innovations in Restoration

Ron Smith
November 9, 2018
No Comments

Before he became a licensed mold inspector/assessor in 2006, Brent Horton, owner of Mold and Air Inspection in Boiling Springs, S.C., sold indoor air purification equipment. Often, when calling on customers, he kept running into questions from many of them about mold.


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HVAC Syndrome: Challenges and Opportunities

HVAC Syndrome: Challenges and Opportunities

Arthur V. Martin
October 31, 2018
One Comment

While giving a recent seminar, I commented to the audience how great the breakfast was. There were many choices of food and drink available to satisfy different tastes. After making that comment I asked a simple question; “You all got to choose what you ate and what you drank this morning but which one of you got to choose the air you breathed?” 


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Fire restoration

The Case of the Bedroom Fire and Batman Visit

Janine Norton
October 31, 2018
No Comments

Those involved in resolving insurance claims and who provide property restoration and remediation services have no lack of interesting stories to tell. Each fire or flood brings unique challenges and experiences. Every family has their own dynamic and personal items can have deep emotional attachments.


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Picture #1 (Photos Courtesy of Wayne Lawrence)

A Healthy Evolution in Media Blasting

Wayne Lawrence
Wayne Lawrence
October 30, 2018
No Comments

Sand blasting is a term long used to describe the action of blasting sand with compressed air. It’s not that simple anymore. In fact, even the name “sand blasting” is falling out of favor in many circles due to the inaccuracy of that title. The following discussion will focus on several of the changes that are occurring in the media blasting world.


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25 year-old goalie pads, before and after cleaning.

Innovative Cleaning Technology Restores Damaged Leather Goods

Restore claimants’ happiness, make great savings -- smart tech for leather content restoration
Jamie Sands
October 23, 2018
No Comments

Leather can face a truckload of wear and tear and still not give away. As a material, it is as tough as they come. It is used to make a large number of products including shoes, belts, jackets, purses, car seats, sofas, chairs, even hockey goalie pads. Such products are not only appreciated for their strength but also their enduring look and feel.


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