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Last month, we talked about the issue with claims frequency. However, I don’t want any of this information to scare you away from making a claim when you need to. In this article, you’ll find a list of situations that should always be reported as a claim.

In today’s restoration climate, documentation is the name of the game. There are continuous innovations in technology in the restoration industry, including how we take and store photos of our jobs. 

Odors emanate from a variety of sources: the off-gassing of incomplete combustion, decomposing organic matter, building materials, water intrusion, etc. There have been many articles written regarding various odors and the products or equipment to resolve these odors.

The Experience Convention & Trade Show returns to The Mirage in Las Vegas next month, and as always, there is a whole lot to take in, learn, and explore. With so many trade shows in the restoration industry today, it can be hard to choose what you attend.

For those of us who have accepted the responsibility of biohazard clean-up, there inevitably comes a time when your team will be called to a grizzly trauma scene. Regardless if there was a crime committed, death from natural causes or suicide, the impact and weight of the experience can be profound.

Why do we need moisture meters in water damage repair at every step of every job? The answer is quite simple: moisture meters are used for moisture control to avoid mold build-up and to check moisture in floors, cabinets and other furnishings to avoid cracking, checking and warping.

If you think finding a new employee is difficult, try choosing a business coach. It takes a lot in understanding of your needs and their ability to help you with those needs.

The 2017 Atlantic hurricane season was remarkably destructive, with Hurricanes Harvey, Irma and Maria significantly impacting parts of Texas, Florida and the Caribbean. 

Several years ago, the R&R team started talking about the idea of creating and building a new conference in the restoration industry. With so many conferences vying for time and resources of a relatively small, niche industry, we knew if we were going to start a conference, it had to be something different. 

After a structure fire, restoration contractors are often on scene within hours to perform emergency services.  This usually begins with boarding up windows and doors and covering holes in the roof cut by the fire department.