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New Products and TechnologiesManaging Your Restoration Business

Technical Tip Tuesday Presented by DocuSketch

How AI Is Transforming Restoration Estimates and Documentation

Tools like speech-to-scope and 360 imagery improve restorers speed and accuracy

By Kayla McGowan
April 7, 2026

Welcome back to another week of Technical Tip Tuesday, sponsored by DocuSketch. This week, Chris Tilkov a Director at DocuSketch and Founder of AiME Estimate Review, shares his insights on how artificial intelligence is impacting everything from onsite observation and photo documentation to speech‑to‑scope notes and beyond.

Chris believes we will continue to see leaps and bounds made when it comes to estimate automation. The fundamentals in restoration will remain a critical part of what we do, but we will continue to shift toward capturing key information faster, more accurately through key tools like 360 imagery, speech-to-scope, and video through AI and technology advancements.

As technology in the restoration industry continues to evolve, expectations between the three parties in the claims ecosystem will change, drastically, especially around quality and speed when it comes to estimates. 

We’ll see you next week!

DocuSketch logo

This episode of Technical Tip Tuesday is brought to you by DocuSketch.

 

Tips in This Series

  • Using Speech-to-Scope Technology to Improve Restoration Estimates
  • How AI Is Transforming Restoration Estimates and Documentation
  • How to Improve Restoration Estimates with a Better Initial Walkthrough
  • 5 Steps to Improve Documentation in the Restoration Industry
  • 5 Overlooked Items That Impact Restoration Estimates and Profitability

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KEYWORDS: artificial intelligence (AI) insurance estimating restoration technology restoration tools Technical Tip Tuesday

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Kayla mcgowan author

Kayla McGowan is the SPAR Partner Manager for PuroClean, where she manages and strengthens the company’s vendor partnership ecosystem. In her role, she serves as a key liaison between PuroClean, approved vendor partners, internal stakeholders, and Franchise Owners, helping connect the network with trusted tools, services, and products that support operational success.

With more than 10 years of experience in marketing and communications within the restoration and cleaning industry, Kayla has built her career around connecting people, ideas, and resources that move the industry forward. She is the former Editor-in-Chief of Restoration & Remediation (R&R) Magazine and continues to contribute to R&R as a writer, bringing her industry knowledge and perspective to its audience.

Kayla holds a B.S. in Criminal Science and an M.S. in Public Safety and Emergency Management from Grand Canyon University. She also serves as Co-Chair of the Restoration Industry Association’s Marketing Committee.

Her industry credentials include Microbial Warrior®️, Certified Forensic Operator®️, and High Risk/High Level Decontamination Specialist™️. Passionate about elevating the restoration industry and the professionals within it, Kayla enjoys building meaningful relationships, sharing knowledge, and creating opportunities for collaboration. Outside of work, she is a food lover who enjoys spending time with her family and being outdoors.

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