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Contents RestorationNew Products and TechnologiesManaging Your Restoration BusinessAsk the Expert

Ask the Expert

Revolutionizing Contents Restoration: How AI is Reshaping Estimating and Inventory

Discover how AI is streamlining contents restoration and boosting profitability across the industry.

By Kayla McGowan
June 25, 2025

On this episode of Ask the Expert, we’re joined by industry experts Jason Krohn, Founder and CEO of Claims Crafters and Chad Holland, Regional Director at Paul Davis Restoration. AI is taking the industry by storm, and it is no surprise that we are adapting and utilizing this technology to our advantage. Jason and Chad discuss how you can leverage AI for contents and estimating and the potential power it can have in the future.  

We discussed these key topics:

  • How AI has transformed the contents restoration process, enabling faster and more accurate inventory and valuation through tools like Claims Crafters' Contents IQ
  • Challenges companies face in handling contents restoration, such as the time-consuming and tedious nature of the manual process and how AI can help overcome these obstacles
  • How Paul Davis Restoration is leveraging Contents IQ to improve their contents services, including better customer experience and faster claim settlements
  • Why some companies have overlooked contents as part of their service offerings, and how AI can change that perspective by making the process more efficient and profitable
  • The potential impact of AI-powered contents tools like Contents IQ on the industry's profitability and competitive positioning, including increased transparency, speed and tailored insurance policies

 

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KEYWORDS: artificial intelligence (AI) contents inventory innovations in restoration restoration business strategy restoration technology

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Kayla mcgowan author

Kayla McGowan is the Editor-in-Chief of Restoration and Remediation (R&R) magazine, bringing nearly 10 years of marketing and communications experience in the restoration sector. With a solid foundation in content creation, editing, and social media strategy, Kayla respects the vital work of the industry. At R&R, she develops content that engages and informs restoration professionals and manages content strategy for The Experience Events, bridging the cleaning and restoration industries. Outside of work, Kayla is an avid foodie who loves exploring new culinary experiences. She enjoys spending time with her family and embracing the outdoors. Kayla is excited to connect with industry professionals and contribute to R&R’s ongoing success. Reach her at mcgowank@bnpmedia.com or 757-849-2461.

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