The story of our lives is written one day at a time. One success at a time. One failure at a time. One solitary moment at a time. Often, life’s defining moments happen without our knowledge. 

Many people look at January and the New Year holiday as a time for a fresh start. I don’t know about you, but there aren’t many things all that inspiring to me about the New Year – although that could partially be because in Michigan, we are in the midst of months of gray skies and snow up to our eyeballs.

In R&R, we often have articles about industry trends. Typically, these trends are broad – like working with TPAs, catastrophe restoration, and hiring problems. However, there are other topics being talked about just as regularly among contractors – especially online.

Life in 2018 is complicated. Headlines are ravaged by shootings, sexual harassment cases (which we will talk about later in this issue), politics, what’s good for us, what’s bad for us, and on and on.

Odor removal in general can be one of the trickier elements to any restoration project. When it comes to large loss, removing the smoke odor (for example) from a warehouse the size of Ikea is no easy feat. It takes a knowledgeable restoration company and the right equipment to get the job done the right way, so there is no residual odor – and the odor doesn’t return later.

A few weeks ago, Annissa did a video column covering the “O & P Debate” – that is, the overhead and profit debate.

Here is how to keep seeing R&R's content on Facebook, and how your own business page followers can continue seeing what you share, too!

Odor removal is arguably one of the trickiest elements of the restoration process. Most damage is visible to the eye, and when it’s properly remediated, there is no argument the job is done.

It’s interesting how many topics related to restoration work come back to the necessity of understanding our clients. When you have a hoarding job, for example, it’s key to gain that person’s trust as quickly as possible.

In case you haven’t noticed, Millennials and younger generations are all about side hustles. Not sure what that phrase means?