As we wade through the final two months of 2020, there is much to reflect on and remember, even as most of us likely long for the start of a new year. 

Fire damage restoration work can be very profitable, while wowing customers with the end result. That said, contractors need effective processes and techniques to rebuild or restore a structure after a fire, and to fully remove the smoke odor for good.

Have you yet found words to even begin to describe life over the last five or six months? I know I haven’t.

I laugh a little to myself when I look back at some of R&R’s final articles of 2019. Several revolved around industry trends and predictions for the year to come. No one could have predicted what actually lay ahead for all of us.

For the last five years, we have dedicated an issue of R&R to celebrating Women in Restoration. This year, we are thrilled to celebrate BELFOR’s technical trainer, Cara Driscoll. You can read more about her journey in the restoration industry here.

As I sat down to write this month’s column, I tried to think back on what the world was like just two months ago, when I wrote my editor’s note for the March issue. That column was on hockey, and embracing change. My guess is the last two months aren’t exactly the kind of change any of us had in mind.