The 2013 DKI Insights Show, held Feb. 17-20 in Orlando, FL, was said to be the biggest yet.

On September 1, 2012, the Ladder Association (U.K.) asked for submissions of people using their ladders in the worst possible ways. On September 1, 2012, the Ladder Association (U.K.) asked for submissions of people using their ladders in the worst possible ways.

Several years ago when I was operating a restoration business, we received a water loss call to a home in a nearby mountain top community.

It’s been another exciting year full of new developments and innovation in restoration industry, so we thought it would be fitting to take a look back at some of the biggest headlines in the industry as well as some of the most popular stories that have appeared in Restoration & Remediation.

Over many years, discoveries that at first seemed unusual became more common - a stash of pot or other drugs, hand guns, sex toys all showed up multiple times. (But) one find has never been matched.

A homeowner called and asked if we could check her ventilation system for cleanliness. She also complained that her bathroom was always cold in the winter and hot in the summer. In fact, the homeowner has had this problem since the house was built 17 years ago.

(We had) an 800 square foot basement that had a sump pump failure. It was carpeted so we need to remove the pad. We found that the customer had been collecting model trains. It was set up like a warehouse, with only lanes.

We had a customer complain that there was a bad odor coming from her air ducts.

We were doing a job for a widowed woman. She lived alone and never ventured to her crawl space, that is until she had a flood.

We brought you the neat – yet unusual – story on Jason Brown earlier this month. As you may recall, the Rainbow International Fairfield, N.J. president pumped some 1,500 gallons of water into his own basement so he could dry it, demonstrate he and his team’s expertise and – ideally – drum up some new business with the attention it generated in the process.