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Restoration & Remediation editors give quick takes on industry news, events and trends.

A Year in Review

April 4, 2016

This month marks a full year since I left the world of TV news behind and picked up the R&R torch. So, this year’s 2016 International Restoration Convention & Industry Expo in Orlando several weeks ago really felt like things coming full circle for me.

Make Service Heroes by Creating a Culture of Excellence

Encourage your team to stop renting their jobs, and start owning them instead

Michelle Blevins

March 17, 2016

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Take a look at your services through the eyes of the customer. And, train your people to respond the way you want them to on every job time and time.

3 Restoration Industry Companies Nailing Online Marketing

Michelle Blevins

March 1, 2016

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Let’s face it, to get noticed in someone’s inbox these days, or on their Facebook or Twitter feeds, you have got to get creative.

Detroit Public Schools: Dilapidated, Moldy & Sometimes Unsafe

The need for qualified remediators will likely go ignored again

Michelle Blevins

February 18, 2016

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I get looks from people when I tell them that because, let’s face it, the image of Detroit isn’t a friendly one in the eyes of most people, and news headlines don't help.

A Note to Restorers: Think Before You "Share"

February 16, 2016

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We've all heard people say once you post something online, it's likely there forever. Well, those same regretful posts can also cost you business.

Top 10 OSHA Violations in 2015

Michelle Blevins

February 1, 2016

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OSHA certainly does have an impact on workplace safety - either by encouraging good practices or simply scaring employers into submission.

Restoration Work: Answering the #YouCouldntPayMeTo Call

How would you fill in the blank?

Michelle Blevins

January 20, 2016

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The "yes sir" mentality doesn't always have to apply.

10 Practical Tips to Make Traveling for Business {by land or air} a Walk in the Park

2016 restoration conferences await!

Michelle Blevins

January 4, 2016

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Traveling can be a wonderful perk to any job if you learn how to simplify the process, and enjoy every trip even if it’s just for business.

Don't Let Skinny Margins Keep You from Blessing Your Employees

Finding ways to say thanks this holiday season, without spending big.

December 8, 2015

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Giving back to your employees doesn't have to be your most stressful job of the year.

Fairness vs. Accountability: What do Millennials REALLY Want?

Taking to task the assumption millennials don't understand life is not always fair

Michelle Blevins

November 25, 2015

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Leaders listen up – accountability starts with you. You cannot expect your employees to follow through, get things done, show up on time, act a certain way, etc., if you don’t first pave the way by example.