often poke fun at myself for the history of bad luck I have when I travel. And
in fact, I have an impressive resume* (see the list of unfortunate incidents
I’ve experienced below). So that’s why it was quite a surprise to me that I
hadn’t yet arrived to Nashville’s Gaylord Opryland Resort last Tuesday night when
a supposed gas leak ignited an explosion at one end of the resort, forcing all
5,000 people inside to evacuate (estimates say the blast is responsible for
$750,000 in damage -thankfully, nobody was hurt.)
We all know how vital communication is, especially in the restoration
industry where several different parties are often involved in a single job.
Often times, said parties are not all together at once, which can lead to
phone-tag, confusion, and ultimately, a poor end result. That’s why I was so
intrigued when I stumbled across a story recently detailing the means by which
a Sacramento-based restoration company communicates with the likes of
homeowners, property managers and insurance adjusters. It uses Skype.
By now you’ve seen the ad teases and
announcements about Clean Restore Connect (www.cleanrestoreconnect.com), a free online
network for cleaning and restoration professionals that ICS Cleaning Specialist and Restoration
& Remediation magazines are pleased to be launching. Now it’s time to
One of the great things about Hollywood is that we can watch
disaster flicks like Armageddon, 2012 and The Day After Tomorrow knowing that the buildings being destroyed
and havoc being wreaked won’t require a real cleanup. But what if they did?
of the most admirable things about restoration workers is how spontaneous they
have to be. When the phone rings and there’s work to be had, they have to get
themselves ready to go, whether it’s 6 a.m. or 6 p.m. Now this little bit that I’m about to share certainly
isn’t on the same level as the “drop everything and get out to the site” mentality
of what restoration professionals have to go through, but...
week, I had the opportunity to sit in on a special Restoration Services
Technician Training class at SunGlo Services (Novi, MI), part of an eight-week program
made possible by the Detroit Workforce Development Department (DWDD) and Independent
Mitigation and Cleaning/Conservation (IMACC) to teach about 40 qualifying Detroiters
(ages 18-21) about the emergency restoration services industry.
The Restoration Industry Association’s (RIA) 67th-annual
Leadership Summit and Industry Expo (Myrtle Beach, S.C.) came to a close March
29, capping three days worth of convention workshops, keynote addresses,
breakout sessions and, of course, networking.
It’s not often that we cross-promote feature stories with our sister
publication, ICS Cleaning Specialist,
but a piece in the March issue, recapping the annual Disaster Restoration
& Remediation Market Study, is too significant for us to not make mention
of it on R&R as well.