A homeowner called and asked if we could check her ventilation system for cleanliness. She also complained that her bathroom was always cold in the winter and hot in the summer. In fact, the homeowner has had this problem since the house was built 17 years ago.
(We had) an 800 square foot basement that had a sump pump failure. It was carpeted so we need to remove the pad. We found that the customer had been collecting model trains. It was set up like a warehouse, with only lanes.
We brought you the neat – yet unusual – story on Jason Brown earlier this month. As you may recall, the Rainbow International Fairfield, N.J. president pumped some 1,500 gallons of water into his own basement so he could dry it, demonstrate he and his team’s expertise and – ideally – drum up some new business with the attention it generated in the process.
R&R’s “I’ve Never Seen That Before…” contest has been live for a couple of weeks now and so far we’ve received some funny, weird – and gross – entries from restoration and remediation workers all over the country.
Restoration & Remediation is holding a contest where we’re asking you to send us your stories of the strangest thing you’ve ever come across on a restoration or remediation job.
I
often poke fun at myself for the history of bad luck I have when I travel. And
in fact, I have an impressive resume* (see the list of unfortunate incidents
I’ve experienced below). So that’s why it was quite a surprise to me that I
hadn’t yet arrived to Nashville’s Gaylord Opryland Resort last Tuesday night when
a supposed gas leak ignited an explosion at one end of the resort, forcing all
5,000 people inside to evacuate (estimates say the blast is responsible for
$750,000 in damage -thankfully, nobody was hurt.)
We all know how vital communication is, especially in the restoration
industry where several different parties are often involved in a single job.
Often times, said parties are not all together at once, which can lead to
phone-tag, confusion, and ultimately, a poor end result. That’s why I was so
intrigued when I stumbled across a story recently detailing the means by which
a Sacramento-based restoration company communicates with the likes of
homeowners, property managers and insurance adjusters. It uses Skype.
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