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While perusing Twitter a few weeks ago, I stumbled on an interesting article about email etiquette.

Contractor Connection came and went so quickly -- and mine was dotted with wonderful, yet small interactions that truly left their mark on my trip.

RIA keynote speaker talks about creating a clear vision for the future of your business.

The 2015 Xactware User Conference took place earlier this week at the Grand America hotel in downtown Salt Lake City. R&R was on hand to take in all the action, as were hundreds of Xactware users. 

We’ve featured quite a bit of content about bed bugs here in R&R over the past few years, as more restoration contractors have branched off into this field, taking advantage of a growing pest problem. 

According to a recent report from the Centers for Disease Control and Prevention (CDC), this season’s influenza activity has reached epidemic levels, as widespread activity has been reported in 46 states as of January 10. 

Earlier this month, Thomas Eric Duncan became the first person in the United States to be diagnosed with the Ebola virus following his return from Liberia.

For years, we have known that family-owned businesses make significant contributions to the U.S. economy by generating approximately half of our nations GDP, employing 85% of the private sector, and creating 86% of all new jobs, among many other factors. 

We’ve covered “storm chaser contractors” (i.e. predatory contractors who knock on doors immediately after a natural disaster and pressure homeowners in to signing costly repair contracts), but it appears that there’s a new type of scam gaining popularity – “fire chasing.”

It’s no secret that one of the biggest storylines in the restoration industry over the past several years has been the lawsuits.