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Home » Topics » Water Damage Restoration

Water Damage Restoration
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water damage pro

6 Best Practices for Water Damage Restoration Professionals

Joshua miller
Josh Miller
April 19, 2022
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“In a crowded marketplace, it can be hard to cut through the noise and reach customers,” Josh Miller writes. “With a micro approach that focuses on how we can do our jobs more effectively, and a macro approach that communicates our expertise to the marketplace, we can all help promote the credibility and competence of the professionals in our industry.”


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heat drying

The Basics of Heat and How It Is Utilized in Drying, For Restoration Pros

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Kyle Herndon
April 7, 2022
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“As many restorers are aware, heat is an element used to warm up cooler objects. The more important question is: What is heat and how can it be utilized in drying? There are three ways that heat can be transferred: Conduction, infrared radiation and convection,” Kyle Herndon writes.


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Real Stories: Finding Your Niche in a Competitive Restoration Market

Real Stories: Finding Your Niche in a Competitive Restoration Market

Ask the Expert
April 1, 2022
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In this interview, Brett Lawton talks about scaling, growing as a leader and finding the company’s niche as a mid-sized service provider in a competitive, increasingly consolidated market. He also discusses offering general construction and restoration services, and the value of an executive team.


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Respirator Use in the Restoration Industry

Awareness and Effort: Respirator Use in the Restoration Industry, Part 1 of 2

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Barry Rice
March 31, 2022
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In this first article of a two-part series on respiratory hazards and protections, Barry Rice, CSP, shares steps to correctly set up a respiratory protection program. In the second article, next month, he will cover how to implement and follow the program.


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Phoenix

Phoenix Restoration Equipment Partners With University of Wisconsin-Madison IoT Systems Research Center

March 24, 2022
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Phoenix Restoration Equipment, a division of Therma-Stor, has partnered with UW-Madison to work on specific enhancements to their DryLINK ecosystem of connected IoT products. DryLINK is an IoT platform used in the water damage restoration market.
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Real Stories: Scaling CAT Restoration Services With Avelina Lamb

Real Stories: Scaling CAT Restoration Services With Avelina Lamb

Ask the Expert
March 17, 2022
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With CAT season coming soon, we invited Avelina Lamb, owner of PuroClean of Chandler, to discuss her franchise’s approach to growing CAT restoration services. She shares advice based on work in Louisiana following Hurricane Ida, as well as fire and smoke damage projects in Colorado following recent wildfires.


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restored items damaged by water

What Must a Qualified Water Damage Restoration Contractor Possess?

Let’s Start With the ANSI/IICRC Standard of Care
Barry costa headshot
Barry Costa
March 11, 2022
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“We are so focused on the physical aspects of everything we do in our business and personal lives, we sometimes forget the importance of the emotional connection, a basic human need. We have become transactional and no longer personal. The most successful companies handle problem resolution with a human voice and a can-do attitude to service, while others deal with problem resolution with software and a list of options,” Barry Costa writes.


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preventing hand injuries

Preventing Hand Injuries in Restoration Work

Barry rice headshot
Barry Rice
March 1, 2022
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Barry Rice, CSP, reviews successful methods for preventing hand injuries, one of the most common injuries in restoration work. He provides advice on choosing the right glove and glove training implementation.


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structural drying

Our Industry Is Drying Buildings Backwards

Chuck dewald headshot
Chuck Dewald III
February 23, 2022
One Comment

“We as an industry only know how to check these moisture content levels and have no insight into controlling or evaluating the primary metrics that are determining the length of time it takes to get these materials back to acceptable levels,” Chuck Dewald III writes. “Our industry is drying completely backward!”


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documents damaged by water

Don’t Throw in the Towel When Restoring Documents Damaged by Water

Boris skoro headshot
Boris Skoro
February 22, 2022
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In the age of digitalization, why should risk managers, contractors and insurance professionals pay closer attention to document restoration? What type of work sites or clients require document restoration? What is the technical process to restore documents in a way that these items are later safe to use? The why of document restoration can be divided into three categories: Efficiency, legality and sentimentality, Boris Skoro writes.


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