The success of your water damage restoration business is dependent on the quality of work your production staff puts out and the feeling the water damage victim is left with after the fact.
Moisture meters are easier than ever to use and now with exciting Bluetooth connectivity, moisture meters offer great flexibility and customization. They are fast and accurate, and the information they provide will always be critical to making good drying decisions. Know the meter’s capabilities. Follow the manufacturers’ procedures and recommendations supported by your own knowledge and experience.
The water damage restoration industry is changing rapidly, and moisture meters are no exception. In this article, I will focus on the changes in smart technology which are making it easier to take moisture readings and provide valuable information to contractors in real-time about their jobs.
In most cases when a home is damaged by a disaster, the homeowner(s) are already upset by the time the restorer gets there. The last thing a restorer wants to do is add insult to injury by doing or not doing something that could add stress or make the situation worse.
“Creating a clearly planned education and career path for your technicians will help with employee retention and improve the dedication and quality of your restoration efforts,” Lorne McIntyre writes. This article focuses on the role of a technician from day one to an RIA Certified Restorer and can be used as a guide to not only develop employees but attract more talented candidates.
“In a crowded marketplace, it can be hard to cut through the noise and reach customers,” Josh Miller writes. “With a micro approach that focuses on how we can do our jobs more effectively, and a macro approach that communicates our expertise to the marketplace, we can all help promote the credibility and competence of the professionals in our industry.”
“As many restorers are aware, heat is an element used to warm up cooler objects. The more important question is: What is heat and how can it be utilized in drying? There are three ways that heat can be transferred: Conduction, infrared radiation and convection,” Kyle Herndon writes.
In this interview, Brett Lawton talks about scaling, growing as a leader and finding the company’s niche as a mid-sized service provider in a competitive, increasingly consolidated market. He also discusses offering general construction and restoration services, and the value of an executive team.
In this first article of a two-part series on respiratory hazards and protections, Barry Rice, CSP, shares steps to correctly set up a respiratory protection program. In the second article, next month, he will cover how to implement and follow the program.