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Home » Topics » Columns

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Real Stories: Restorer’s Digest With Sean Scott

Real Stories: Restorer’s Digest With Sean Scott

Ask the Expert
September 15, 2021
No Comments

In this first-ever Real Stories in Restoration episode, disaster restoration expert and author Sean Scott joins us to share insights from his 43 years in restoration and construction, takeaways from three of his publications, fire and smoke damage restoration tips, and more. Watch through the end for exciting news on what’s ahead for him and R&R.


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creating clarity to reach goals

Clear the Fog: How to Make Sure Your Business Plan Actually Pans Out

Fresh Perspective
Idan Shpizear
Idan Shpizear
September 14, 2021
No Comments

Most of the time, when a business owner reaches out to Idan Shpizear to talk through a disappointing quarter or the loss of a huge project, the problem is simple: There is a complete lack of clarity within the business. Here Idan shares three steps to creating clarity and, as a result, meeting revenue goals.


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Can't estimate

An Estimator Who Can’t Install vs. an Installer Who Can’t Estimate

The Intentional Restorer
Jon Isaacson
Jon Isaacson
September 3, 2021
No Comments

If you are an installer who wants to get out of the field and grow your career by pursuing estimating, I would hope this article is helpful in setting you on the right path with regards to the mindset and habits you will need to succeed. Likewise, if you are considering going out on your own as a small business owner or contractor, you will need to quickly learn to develop the skills necessary to estimate accurately and run a profitable business.


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hiring and retention

The Hiring Challenge and What Must Be Done

Restoring Success
Lisa Lavender
Lisa Lavender M.T.R., M.F.S.R., M.W.R.
September 1, 2021
No Comments

As we continue to try everything to overcome the hiring challenges and labor shortage, we must carefully balance our focus and resources on other areas that may help us attract and retain talent. It is equally important to also focus on optimal use and management of existing resources.


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company culture

Leadership Dilemma: When Your Most Difficult Employee is Great for Business

Fresh Perspective
Idan Shpizear
Idan Shpizear
August 18, 2021
No Comments
What do you do with a difficult employee who brings in a lot of money? Idan Shpizear recently had a conversation with a small business owner about this. It echoed countless conversations he’d had before, including a few tough moments when he had to get real with himself.
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intentional restorer 900
The Intentional Restorer

Training Restoration Technicians to Sketch for Xactimate

Jon Isaacson
Jon Isaacson
August 9, 2021
No Comments
Many restoration contractors, business owners, and managers struggle to train their teams to clearly and consistently document the story of the loss. Every insurance claims estimate, especially those composed in Xactimate, need two key things.
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organizational awareness

Organizational Awareness Can Lead to Greatness

Restoring Success
Lisa Lavender
Lisa Lavender M.T.R., M.F.S.R., M.W.R.
Jon Isaacson
Jon Isaacson
August 5, 2021
No Comments
Every function, position and individual within the company plays an important role contributing to the results of the company. People who perform consistently excellent typically have a well-developed sense of organizational awareness.
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TSA security check
The Severe Report

When Trust Is Low, Costs Are High and Speed Is Slow

Scott Severe
August 4, 2021
No Comments
Ultimately, all participants in the restoration response chain should be aligned in getting the property owner back up and running again in the fastest and most fair way, assisted by the trust and peace of mind that well-constructed automation provides.
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FP growth
Fresh Perspective

Want to Get to $1 Million in a Year? Go Deep; Not Wide

Idan Shpizear
Idan Shpizear
July 13, 2021
No Comments
Most entrepreneurs have a strong instinct to grow their revenue through new businesses instead of doing more with the business they already have.
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IR RIA review
The Intentional Restorer

Reflections of the 75th Annual RIA Convention

Jon Isaacson
Jon Isaacson
July 13, 2021
No Comments
In the midst of celebrating all of this amazing history and looking to build upon the advocacy momentum of recent years, one nugget that stuck out to me was the power of humility. 
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